Summary:

This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.

Duties:

• At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. Handle backend pharmacy work, inventory, shipping/receiving. Advanced computer skills including word processing and spreadsheet utilization. * Excellent customer service skills (written and verbal) a must.

Experience:

Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.

Education:

Verifiable High School diploma or GED is required.

Skills:

Pharmacy technician, Call, Prior auth

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.