Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

Performs a variety of tasks in support of pathologists and other allied healthcare providers. Is accountable for ensuring accuracy and completeness of all documents through report review/medical editing, tests ordered, and patient case reports which allows the pathologists to focus on patient care. Tasks include transcribing pathology reports as well as quality, research and administrative documents. Responsibilities also include: coordinate patient case correspondence/materials, order tests and stains for cases, report test results, participate in and ensure billing and coding compliance, answering telephones and providing related follow-through, participation in process improvement which includes data collection, coordinating case conference materials, and maintain consultant calendar. Responsibilities may include accessioning of case materials. Required to follow work unit standard operating procedures along with reviewing and ensuring accuracy of those procedures. Routinely serves as a resource and mentor to others by training, educating, and mentoring both new and existing members of the work unit, and trouble shooting and resolving problems. Demonstrates initiative, proficiency, and good judgment to optimize the use of consultants and other allied healthcare providers' time. Must be highly organized, efficient, and multifunctional with ability to work independently as well as in a team. Has excellent written and oral communication skills and experience in medical terminology and customer service. The individual needs to exhibit high motivation to start and complete tasks independently and in a timely manner. Strong organizational and communication skills, with a commitment to quality and excellence in service, are important components of the role.

*This position is not eligible for visa sponsorship. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program*

Qualifications

High school diploma or GED equivalent required. Requires four years of secretarial experience in a healthcare setting; Or, a minimum of five years of recent transcription experience; Or, an Associate’s degree and two years of related experience. Previous demonstrated experience working with computer software applications including word processing, spreadsheet, database and electronic calendaring/scheduling systems, and web applications is also required.

Additional Skills and Qualifications:

Requires excellent application of grammar, punctuation, and English usage. Is able to understand diverse accents and speech variations. Requires the ability to prioritize work and follow through independently, support a variety of consultants along with multiple specialties, and handle an assortment of tasks. Must possess a high-level skill in organization, clerical aptitude, attention to detail, excellent written and oral communication skills, and interpersonal relations. Excellent customer service skills. Requires good decision-making and judgment. Must be able to adapt to a rapidly changing environment and work collaboratively and professionally with a variety of work areas. Works cooperatively with peers, and gives and receives constructive feedback.

Exemption Status

Nonexempt

Compensation Detail

$22.27 - $31.91/ hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Fridays (Business Hours, Day Shift) - 8:00am - 4:30pm

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Rhonda Wilson

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.