At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As a member of the Policy & Advocacy Team, the Policy Associate Director will lead complex care (Long Term Supports & Services and Duals Special Needs Plan) policy work. Work will including identifying emerging trends and developing proactive positions and responsive materials that serve state-specific and federal advocacy needs. The individual will work closely with health plan and product teams to maintain awareness of challenges and opportunities and share insights on opportunities to be innovative in service to individuals who are dually eligible. The successful candidate will have a strong mastery of developing and presenting advocacy materials that support market positioning to influence policy makers and senior leadership.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Serve as subject matter expert for duals and LTSS policy ensuring deep understanding of Medicaid and Medicare policies - tracking trends and developing advocacy positioning and external thought leadership content in accordance with business positioning

• Develop and execute on a robust policy agenda consistent with business priorities across assigned markets

• Drive external engagement strategy to accomplish advocacy agenda and influence state policy conversation in support of duals growth and sustainability

• Develop internal and external educational programming to increase awareness/knowledge of DSNPs, individuals who are dually eligible and long term supports and services internally

• Possess a solid awareness of DSNP policy trends to allow for strategic decision making necessary to navigate engagement with organizational leaders internally and externally

• Build and maintain relationships with internal Product and health plan teams and establishing processes for shared understanding and agreement on business risk, opportunities and approaches through joint planning documents and scenario planning tools for assigned markets

• Consistently present to state agency staff in markets with products serving dual eligible consumers

• Engage in ad hoc research, policy or thought leadership development

Functional Competencies

• Background in Health Care/Medicaid/Medicaid/Aging Services/Disability/Law

• Knowledge of managed care in government programs

• Knowledge of LTSS and HCBS

• Experience engaging in policy research and analysis, preference in area of duals, DSNPs and the intersection with Medicaid

• Solid writer/editor, particularly policy, legislative, or regulatory writing

• Clear, effective and influential communicator - written and verbal

• Situationally aware and thrives in ambiguity

• Excels in use of word, excel, and PowerPoint

• Systems thinker with solid analytical thinking skills

CLL Competencies

• Being Accountable

• Ability to act on priorities in timely manner

• Thinks creatively to overcome challenges/obstacles to getting work done

• Building and Applying Technical and Functional Skills

• Knows the subject matter with confidence

• Can adeptly apply knowledge and skills to a task

• Willingness to stretch into more advanced spaces to increase job performance

• Communicating Effectively

• Able to effectively communicate orally and in written form

• Ability to distill content down to needed details and must knows

• Provides appropriate, accurate and organized information to help others understand

• Collaborating

• Values opportunity to work with and learn from colleagues

• Willingness to spend time building networks and relationships to support successful job performance

• Serves as a consistent and dependable team member in work with others

• Delivering Results

• Goal-oriented and committed to high quality work products

• Monitors status of project and performance to stay on track for a quality outcome

• Pushes self and colleagues to deliver results that serve the needs of one’s customers

• Motivating and Influencing

• Understands what moves people to change

• Uses adaptive and adjustive techniques matched to individual needs

• Develops and uses multiple techniques and approaches

• Critical Thinking

• Collects essential and relevant information

• Assesses value and connectedness

• Generates conclusions and probably best solutions

• Problem Analysis

• Anticipates problems based on market and political awareness

• Defines and analyzes problems to protect business

• Generates multiple solutions consistent with business needs and political realities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience working in managed care organizations, State/Federal Governmental Agencies, State Legislative and/or Congressional offices

• 2+ years of background in DSNP/Medicare/Medicaid

Preferred Qualifications:

• Experience in effectively and efficiently managing multiple priorities and projects in a fast-paced environment

• Intermediate level of proficiency in analyzing policy information; experience communicating the findings to a variety of audiences

• Proven excellent interpersonal writing, oral, and presentation skills

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington or Washington, D.C. Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.