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CommonSpirit Health Medical Informatics Program Manager in Phoenix, Arizona

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

This is a remote position and will require some travel.

Summary

The Program Manager of Medical Informatics leads the identification and design of physician facing technologies that optimize the provider experience at CommonSpirit Health and support quality, safety, and operational efficiency goals. This role will directly partner with Clinical Informatics, IT, and divisional clinicians to ensure a gold standard in electronic health record (EHR) deployment, optimization strategy, and clinical workflow standardization.

Key Responsibilities

  • Partner with System and Divisional teams (i.e.: Clinical Informatics, IT, and clinicians) to identify technology gaps and opportunities, with special attention on impact of the EHR and related technologies on provider user experience. Participates in EHR road mapping to ensure gaps are addressed and provider needs are advocated for in implementation strategy.

  • Participates in and leads the development of clinically led and informatics-supported EHR operational readiness governance models with special consideration to improving quality, safety, and operational efficiency. Supports clinically-led groups associated with the EHR governance process.

  • Leads large scale projects and initiatives focused on improving the provider experience through process and platform enhancements at CommonSpirit Health. Supports training and participates in additional projects and initiatives to advocate for workflows and features that support providers, quality, safety, and operational efficiency.

  • Supports and monitors implementation of processes to ensure alignment with regulatory, clinical and compliance requirements and standards in EHR implementation.

  • Promotes and supports the use of analytics to optimize EHR and associated technology implementation and provider experience at CommonSpirit Health. Partners with Clinical Informatics to ensure tools are accessible to and understood by those who support clinicians. Participates in data driven adjustment of operational readiness and implementation strategy using aforementioned analytics.

Qualifications

Required:

  • 5 years of informatics-related work experience

  • Information Technology Principles, Practices and Techniques

  • Ability to lead large-scale projects and initiatives

  • Strong understanding of EMR platform design, optimization, and support

  • Applicable CommonSpirit Health Policies, Procedures, and Information Technology Systems

  • Written and oral communication and interpersonal skills as applied to interaction with coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction

Preferred:

  • Bachelor's degree

  • Clinical certification or licensure

  • Project Management certification (PMP, CompTIA, etc.)

#LI-Remote

Pay Range

$40.66 - $58.96 /hour

We are an equal opportunity/affirmative action employer.

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