Description We are offering a long-term contract employment opportunity for a Billing Clerk in our office. As an integral part of our team, your role will involve managing various aspects of ticket resolution, ensuring accurate and complete information, and collaborating with internal teams for effective issue resolution.

Responsibilities include:

• Accurately processing and documenting ticket information.

• Identifying and correcting discrepancies or incomplete tickets.

• Communicating effectively with internal teams to clarify ticket details and resolve issues.

• Collaborating with other departments or teams to ensure timely ticket closure and effective resolution of issues.

• Taking full ownership of the ticket closure process, ensuring all steps are completed and issues are resolved before closing.

• Providing feedback and support to team members to improve processes.

• Utilizing computer skills in a Microsoft Office/Windows environment, including proficiency in data entry and ten-key.

• Leveraging knowledge of Microsoft Excel, Teams, and Outlook.

• Maintaining a strong attention to detail and ability to prioritize tasks and manage time efficiently.

• Adapting to new processes, tools, or changing priorities in a fast-paced environment while maintaining a detail oriented demeanor. Requirements • Demonstrated proficiency in Microsoft Excel and Microsoft Outlook.

• Previous experience or training in billing procedures.

• Familiarity with the 'About Time' system is desirable.

• Strong communication skills, both written and verbal.

• Ability to identify and resolve discrepancies.

• Experience in closing billing cycles.

• Proficiency in 10 key skills.

• General computer skills, preferably in a Windows environment.

• Experience with a ticketing system.

• Ability to take corrective action when necessary.

• Experience working with internal teams.

• Maintain a detail oriented demeanor at all times.

• Ability to meet or exceed performance targets.

• Experience in photocopying and scanning documents.

• Familiarity with the billing software 'Billing'.

• Ability to resolve issues effectively and efficiently. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .