Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

The Enterprise Data Platforms (EDP) organization is part of the American Express Enterprise Digital and Data Solutions (EDDS) Group. EDP manages the Big Data Ecosystem which helps to centralize data across the company with built-in governance and democratization of access to a broad user community. The team is driving the future of our business by building products and platforms that delivers trusted and quality data for decision science processes, big data applications and analytical users.

This specific role is under Platform Governance team within EDP. Team’s goal is to drive customer engagement and deepen customer relationship to enable innovation and value creation powered by Big Data. Team helps optimize the use of platform data within the bounds of data governance policy, global data regulations while mitigating platform operational risk. This team will be creating platform usage policies, frameworks, operating models for managing data risks effectively. The charter also includes in educating and imbibing platform governance frameworks, guidelines, and will be working with solution architecture and product development teams to design relevant products and services to drive Governance with Transparency across the ecosystem.

Challenges will include designing the winning strategies and applications that will elevate Amex to the forefront of the digital revolution and provide competitive advantage. To execute on these applications, this position will drive the development of Nextgen Information Assets and associated platform governance products and services which will leverage existing industry knowledge and Nextgen assets customized for the Amex context and innovate new and novel digital solutions.

Job Responsibilities

• Develop robust Big Data platform governance and management frameworks, guiding principles, strategies that support Enterprise Platform Governance objectives and outcomes.

• Work with Enterprise Data Governance, Operational Excellence, Privacy, Compliance, General Counsel, Information Security, and other relevant stakeholders to understand and capture enterprise platform governance needs for the Big Data and Nextgen data platforms.

• Assess platform operational risks and develop appropriate controls to mitigate known risks.

• Collaborate with Solution Architecture and Product Development teams to ensure that governance frameworks are adhered across product development and delivery cycles.

• Strong communication – verbal, written, visual and presentations skills.

• Development and documentation of critical platform process and trigger process risk self-assessment (PRSA) in partnership with Operational Excellence team. Create suitable control mechanisms for critical processes as per enterprise guidelines.

• Manage training programs, communication cadence and knowledge transfer resources for driving awareness about platform governance frameworks, usage guidelines to ensure Governance with transparency.

Qualification Requirements:

• 3 years of experience in areas such as Information Management, Technology Consulting, digital product management, Audit and/or Compliance

• Bachelor’s in computer science, Information Management or equivalent

• Strong communication – verbal, written, visual and presentations skills.

• Ability to work well under pressure, manage ambiguity and adapt quickly to changing circumstances.

• Strong relationship building and influencing skills

Experience with the following:

• Experience in dealing with ambiguity/unstructured problems, simplifying complex problems, ability to use risk based decisioning frameworks, and influencing teams and stakeholders to drive desired outcomes.

• Excellent oral and written communication skills; Ability to effectively communicate across stakeholders.

• Experience in Big Data, Cloud and Digital products preferred.

Leadership:

• Proven ability to manage change in dynamic, ambiguous environment, and ability to influence without direct authority among peers and with leaders.

• Influence team members with innovative changes and improvements by challenging status quo and demonstrating risk taking

Qualifications

Salary Range: $60,000.00 to $110,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Product

Primary Location: US-New York-New York

Other Locations: US-Arizona-Phoenix

Schedule Full-time

Req ID: 24015792