Job Title: Collections AnalystJob Description

This individual will provide support and coordination to the billing function of our Accounts Receivable team. The primary focus of this position is to handle and collect on customers' past due accounts. Managed large book of accounts by collecting on past due balances, providing invoices upon customer request, and resolving invoice disputes. Assist customers with tracking all returns and credits.

Responsibilities

• Collect on customers' past due accounts

• Manage a portfolio of accounts between 1,000 - 4,000 customers

• Collect on accounts with balances of less than $10,000

• Use 'Get Paid' software to follow a pre-defined strategy, emailing or calling customers as necessary

• Reply to customers with a sense of urgency and high customer service level

• Assist customers with tracking all returns and credits

Essential Skills

• Experience with collecting on large accounts

• Accounts receivable experience

• B2B collections experience

• Customer service skills

• Ability to multitask

• Comfortable being on the phone

Additional Skills & Qualifications

• Eager and excited to learn

• Understanding of account reconciliation and customer disputes

• Experience in debt/recovery collections

Work Environment

In-office, team environment with tons of growth opportunities. The company is currently reviewing the possibility of implementing an internal points system for recognition, which allows employees to 'buy' items from an online store with those points. The online store contains items as small as pens and as large as vacations and everything in-between.

Pay and Benefits

The pay range for this position is $22.00 - $25.00

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position will be accepting applications until Dec 26, 2024.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.