Description

Robert Half is searching for a Sales Support Specialist to become a part of our client's dynamic team. In this Sales Support Specialist role, you'll be assisting the sales department in quoting, processing and tracking customer projects. If you possess exceptional organizational skills and a keen eye for detail, you'll play an indispensable role in the efficient execution of customer orders, leading to successful projects and delivering an outstanding customer experience.

Responsibilities::

• Handle phone calls and manage the switchboard

• Welcome visitors cordially and ensure their comfort

• Support the sales team in pricing, product analysis and technical information related to orders

• Aid the sales team in creating quotations, review them and organize for delivering to the client

• Thoroughly check orders for basic details, accuracy, and completeness

• Liaise with manufacturers personally, over the phone, or via email

• Handle order acknowledgements and tracking

• Manage the Return Authorization (RA) process successfully

• Set up client accounts by documenting their details

• Maintain client accounts by updating their details regularly

• Check backlog reports weekly for irregularities or incomplete information, and resolve issues on the same day (where possible).

  Requirements

The ideal Sales Support Specialist candidate should have a Bachelor's degree or equivalent combination of education.

Other requirements for the Sales Support Specialist position include and are not limited to:

• 2+ years client/ customer service experience

• Haworth experience preferred

• Proficient in Microsoft Office, with especially strong Excel skills

• Excellent support skills, ability to work well under pressure, professional demeanor and strong written and oral communication skills.

• Demonstrated ability to prioritize work to meet set deadlines in a fast-paced environment.

• Strong attention to detail.

Interested candidates should reach out to Quinn Vu at 215-967-6939 and reference JO#03720-0013011416

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .