Employment Type:

Full time

Shift:

Description:

The Patient Care Manager (PCM) is a Registered Nurse who is responsible and accountable for the coordination of all clinical activities and daily operations on the unit for a 24 hour period. He/she works in conjunction with the staff to coordinate the care of all patients on the unit. The PCM coordinates daily allocation of resources and promotes the development of work teams. He/she works under the guidance of the DON.

Operations Planning and Support

Participates in formulation, revision and advancement of department strategic short and long-range plans in collaboration with the Director of Nursing.

Directs the development and implementation of unit-based operational plan to ensure the optimal functioning of assigned nursing unit(s) and the facilitation of Hospital operations.

Manages daily operations within assigned unit(s), including staffing, clinical practice, resource utilization, quality management, and personnel management.

Leads formulation, revision and advancement of strategic short and long range educational plans for optimal professional development of self and staff members. Assures that staff participate in educational activities.

Collaborates with physicians and Medical Directors to develop and implement the strategic objectives of the unit(s).

Collaborates with the other Operating Unit leadership and colleagues to promote interdisciplinary activities, cooperation and support strategic initiatives.

Communicates importance of patient satisfaction and champions priorities for improving performance. Meets annual patient satisfaction score improvement goals.

Demonstrates ability to organize work and manage time effectively by completing assignments in the allotted time.

Keeps assigned staff informed of pertinent information by conducting at minimum monthly staff meetings, providing minutes and other related activities on all shifts as necessary to meet communication needs.

Consistently demonstrates flexibility required for efficient operations.

Serves as a member of various Operating Unit and Nursing committees as requested.

Clinical Management

Responsible and accountable for coordinating the assessment, planning and implementation and evaluation of all actives directed towards meeting the nursing care needs of the patients served. Ensures effective care coordination, including patient flow and that hand-off communication is aligned with SBAR model. Systematically examines and participates in the revision of clinical nursing practices and nursing standards of care in accordance with overall nursing standards of care, changes in patient populations, as well as external standards. Supports the patient care unit and Nursing Services in its efforts to provide high quality, cost-effective patient care and holds staff accountable to do the same. Assures education and research are an integral part of the clinical practices within assigned areas of responsibility. Works collaboratively with others disciplines to ensure comprehensive patient-centered, outcome driven approach to care. Identifies and recommends approaches to improve efficiency and effectiveness of patient care and placement from admission through discharge. Participates in the development, implementation and evaluation of programs to meet changing patient needs and populations. In collaboration with staff, establishes a clearly defined process to ensure patient care assignments are based upon staff competency and patient care needs. Maintains assignment records as per record retention policy. Maintains clinical skills through participation in direct patient care activities. Participates in the evaluation of clinical competency review of staff and provides recommendations for retention and promotion.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran