Description

As a member of the Business Development and Marketing Department, the Marketing Data Coordinator assists in all tasks and duties associated with administration of the firm’s Client Relationship Management (CRM) system and email marketing solution (Vuture).

ESSENTIAL FUNCTIONS:

• Assist with CRM system training for partners and their legal assistants.

• Process data change tickets in CRM/ERM systems to help ensure data quality.

• Research internal and external sources to help complete inaccurate or missing data in contact records.

• Identify and merge duplicate contact and company records.

• Work directly with attorneys and support staff to create and maintain mailing lists for alerts, newsletters, announcements and events.

• Work with business development managers to build new practice group or industry team mailing lists.

• Assist in business development reporting based on CRM data, particularly attorney/contact relationships (e.g. “who-knows-whom reports”, prospect/client tracking).

• Assist in distribution of e-mail marketing campaigns using Vuture.

• Coordinate with Events team to assist in technology-related processes, including list targeting and segmentation, registration form creation and attendance reporting.

• Collaborate with other marketing and business development team members, and perform other duties as assigned.

• Import and export various lists into the CRM as needed and be able to analyze said data critically.

ADDITIONAL FUNCTIONS:

• Other duties, as assigned.

QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):

Education:

• High School Diploma is required. Bachelor’s degree in a related field is preferred, experience in lieu of a degree will be considered.

Experience:

• Prior experience in a law firm or other professional services firm is preferred.

• Minimum of one year of relevant experience with a CRM platform (InterAction, DealCloud, Salesforce, Dynamics, etc.) and or related email marketing platforms (Vuture, Tikit, or Concep).

• Proficient in Microsoft Office.

Knowledge, Skills, & Abilities:

• Strong attention to detail and ability to work within a complex, fast-paced environment.

• Ability to collaborate with department team members.

• Outstanding communication skills, including the ability to respond to inquiries and provide basic technical explanations or training to all levels of professional and support staff.

• Ability to think critically, creatively and sometimes even outside-the-box.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL REQUIREMENTS

Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.

VISUAL ACUITY

Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

DISCLAIMER

Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

This job description is not an exhaustive list of all functions that the employee may be required to perform and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.

Equal Opportunity Employer - vets, disability

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)