Description

We are offering a contract to hire employment opportunity for a Front Desk Coordinator role based in Philadelphia, Pennsylvania. As a Front Desk Coordinator, you will be working in a bustling environment, where your main role will be to manage front desk operations, coordinate meetings, handle correspondence, and provide stellar customer service.

Responsibilities:

• Manage the reception area, welcoming visitors, determine the nature of their business, and direct them to the relevant personnel

• Effectively handle incoming telephone calls, understanding the purpose of the call, and redirecting to the appropriate department or personnel

• Provide accurate information about the organization to callers, including address, directions, and other relevant details

• Maintain a systematic record of voice mail messages and forward them to the appropriate personnel

• Manage the office's eFax account, assisting users, sending faxes, and routing incoming faxes

• Coordinate the use of conference rooms, including setting up and breaking down for client and employee meetings

• Work closely with vendors for ordering supplies, catering for meetings, and making travel arrangements

• Coordinate building maintenance with management and assist the office manager with daily tasks and events

• Assist in maintaining and updating office files, including the administrative manual

• Assist management in maintaining orderly correspondence and communications required for administering projects and serving clients

• Assist in the retrieval of archived boxes from off-site storage as necessary

• Maintain a calendar of group personnel attendance and events deadlines

• Assist with promotional campaigns such as open houses and client mailings

• Assist Human Resources department in the scheduling of performance reviews and the on-boarding process of new hires in the organization

• Create and monitor welcome board for visitors and new hires

• Update, organize and manage protocol for security identification badges for employees as well as clients

• Assist with company morale events such as company picnics, holiday toast, holiday party, etc.

Requirements

• Minimum of 2+ years of experience in a similar role or in the field of administrative assistance

• Proficiency in using Microsoft Office Suite, including Excel, Outlook, and Word

• Strong customer service skills and experience in a customer-facing role

• Ability to efficiently manage a multi-line phone system

• Experience with data entry and maintaining organized files

• Excellent interpersonal skills, with the ability to communicate effectively with diverse individuals

• Familiarity with providing concierge services or similar duties

• Ability to work effectively in a fast-paced environment, managing multiple tasks and deadlines

• High attention to detail and accuracy in all tasks performed

• Proven problem-solving abilities and initiative in resolving issues as they arise

• Strong commitment to maintaining confidentiality and handling sensitive information with discretion.

Please contact Hayley Master at 215.568.4580 and reference Job #03720-0013077683

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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