Reference #: 24000753 Description Grade:  T26 The link below will give you information about the University's "T" salary structure. A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

The Temple Track PCC Project, a CDC-sponsored project seeking to learn more about post-COVID-19 conditions, is hiring a full-time Data Collection Coordinator to work on Temple University's main campus and assist with the project's longitudinal primary data collection. Under the direction of the Co-Principal Investigator, Dr. Resa Jones, this individual will report to the Research Project Manager and be responsible for the coordination of telephone outreach to project participants including, conducting telephone surveys, overseeing documentation and tracking of phone interviews, data editing and entry, and supervising part-time interview staff. They will also have the opportunity to assist with other active surveillance activities. Spanish-speaking candidates are strongly desired. This position is in-person on Temple University's Main Campus and will primarily be during afternoon, evening, and weekend hours. Evening and weekend availability is required. Essential functions: Coordinate staff work and supervision of telephone interviewers by assigning work and adjusting schedules as appropriate to ensure completion of work monitoring workload and output, and coaching interviewing staff to enhance performance; Monitor efficiency of existing workflows and  advise Principal Investigator and Research Project Manager on necessary adjustments to workflow and timelines, and develop and implement any updates as needed; Monitor and create reports on survey response rates across time; Responsible for managing data editing and quality control and making modifications to related protocols as appropriate; Oversee and conduct tracking of eligible participants and maintain tracking documents throughout the longitudinal study; Administer telephone survey instruments and record verbatim documentation following project protocols and adhering to survey standards to collect high-quality data; Review/proof completed surveys for completeness and accuracy, including surveys completed by other staff; Oversee and conduct training of other data collection staff as needed with assistance of Research Project Manager; Mentor and assist other data collection staff to address questions or concerns; Perform additional administrative tasks as assigned by the Research Project Manager or Co-Principal Investigator; Performs other related duties as assigned. At Temple, you will find it easy to fit in while staying true to yourself.  We value what makes each employee unique and strive to maintain a culture of diversity and inclusion.  As an employee, you will enjoy our collaborative team-based culture that values innovation and creativity. Visit https://careers.temple.edu/careers-temple to learn more about the benefits of working at Temple University. Required Education & Experience: A minimum of a bachelor's degree and four years of relevant work experience. An equivalent combination of education and experience may be considered. Required Skills & Abilities: *Previous experience with primary data collection and research is required, with a focus on skills related to interviewing individuals for research studies *Experience with online survey administration software *Previous experience supervising telephone interviewers and/or data collection staff required *Knowledge of survey research methods and practices *Must be able to maintain subject confidentiality *Excellent interpersonal skills and ability to build rapport with others *Excellent customer service skills *Experience with Microsoft Office products, specifically Microsoft Access and Excel *Excellent verbal communication skills with the bility to articulate clearly and concisely in communications *Must be highly organized, detail-oriented, flexible, and able to multi-task and manage changes in participant volume and timelines across waves of data collection *Must be reliable and punctual Preferred: *Fluent in Spanish including speaking and oral comprehension *At least 2 years of experience in telephone data collection coordination and supervision *Experience with REDCap or CATI online survey administration software preferred

This position requires a background check. This is a grant funded position. This position is temporarily assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department. Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status. In accordance with the City of Philadelphia's COVID-19 mandate, all Temple University students, faculty, staff, and contractors working in a healthcare setting must be fully vaccinated before receiving authorization to work unless they have a medical or religious exemption approved by the University.  An individual is considered fully vaccinated two (2) weeks following the second dose of the Pfizer or Moderna vaccine or two (2) weeks following a single dose of the Johnson & Johnson vaccine. Individuals who do not meet the University's vaccination or exemption requirement will be prohibited from working until proof of full vaccination or an exemption is requested and approved.  For more information, visit the University's Vaccines web page at https://www.temple.edu/coronavirus/vaccines. Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact. To obtain additional information about Temple University please visit our website at www.temple.edu. Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at: https://safety.temple.edu/reports-logs/annual-security-report You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.

Primary Location:Pennsylvania-Philadelphia-Main Campus

Job:Staff Schedule:Full-time Shift:Day Job Employee Status:Regular

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.