JOB DESCRIPTION:

The Clinical Specialist position will promote and support the client during ENT surgical procedures. This is a PRN/1099 role. The Clinical Specialist will do on-site support of the client’s devices during the surgical procedures within major US hospitals having close interaction with surgeons. Additionally, the Clinical Specialist is responsible for any follow-up, device support, troubleshooting, customer service and education as required.

RESPONSIBILITIES:

• Provide technical support to surgeons and OR staff before, during and after cases

• Interact one-on-one with leading surgeons and hospital stakeholders in key accounts

• Train surgeons and staff on the product

• Collect and report data from surgical cases

• Provide remote and on-site troubleshooting support to clients

  QUALIFICATIONS & REQUIREMENTS:

• Minimum 2 years working in the Operating Room – Required

• Clinical experience in ENT – Required

• Bachelor’s Degree preferred (Sciences or Medical degree)

• Ability to be on time and prepared for each case deployed

• Strong relationship and consultative selling skills

• Strong interpersonal and customer service skills

• Strong analytical, oral, and written communication skills

• High attention for detail and excellent follow through

• Demonstrate effective time management skills and administrative capabilities

• Ability to adapt and willingness to change

• Personifies client’s mission, vision and values

• Proficient in Microsoft Office applications including Word, Excel and Power Point

• Must have reliable transportation, valid driver's license and active vehicle insurance policy

• While performing the duties of this job, CS is regularly required to sit, stand, walk, talk, and hear; up to 8 hours per day.