JOB FUNCTIONS & RESPONSIBILITIES:

• Produce Certificates of Insurance, evidence of property and other related items using Ecertsonline and/or CSR24 systems.
• Assist with issuance of Auto ID Cards at renewal and when changes are made.
• Assist with scanning of paper documents as needed.
• Assists other team members as needed to service accounts and perform additional duties and projects.

JOB SPECIFICATIONS:

• A high school diploma with specialization in computer skills; previous business experience preferred.
• Ability to learn the Agency Management Systems.
• Above-average computer skills and data entry skills.
• Must be comfortable with internet-based programs as well as above-average knowledge of Microsoft Office.
• Pleasant phone manner.
• Detail oriented and good organizational and time management skills.
• Ability to research and problem solve.
• Ability to multitask.
• Good verbal and written communication skills and interpersonal skills to work effectively with internal and external business partners.
• Ability to work in a team environment.
• Above-average spelling skills.
• Professional demeanor.
• Must have great customer service skills and attention to detail with high quality standard.
• Proficient in Graham standard computer applications.
• Regular and predictable attendance in accordance with the limitations and reporting procedures established by The Graham Company from time to time.
• Employees are required to be fit-for-duty which includes not being under the influence of drugs and/or alcohol. This includes any drugs that might impact an employee's ability to safely perform their job.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is:
• Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms;
• Occasionally required to stand and walk;
• Extensive use of computer and keyboard and viewing of computer screen is required;
• Specific vision abilities required by this job include vision, and ability to adjust focus.
• Other working conditions are normal for an office environment.

WORK LOCATION

• Work is typically performed in a hybrid manner based out of our Philadelphia, PA, office.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers