Outage Coordinator Distribution Operations

We Energies, a subsidiary of WEC Energy Group, is seeking a Outage Coordinator Distribution Operations in our Pewaukee, Wisconsin location.

Job Summary

The Outage Coordinator Distribution Operations is responsible for coordinating planned work (system maintenance and upgrades, customer requested outages, etc.) involving the We Energies Gas & Electric Distribution Systems. This is accomplished by managing planned work requests, coordinating the efforts between various work groups, and the resolution of field resource availability in order to match the GEDO System Operations Center abilities to best fulfill the needs of our residential, commercial, and industrial customers while maintaining the integrity of the We Energies Gas & Electric Distribution Systems. Additionally, this role is responsible for the daily maintenance of the tools and systems utilized to schedule service work for both gas and electric customers. This position is part of a rotation for on call/off hours response.

Job Responsibilities

• Perform notifications and rescheduling of planned work postponed due to weather or system loading concerns

• Coordinates work activities with Customers and other Company work groups

• Coordinates multiple projects to meet objectives and deadlines

• Be the primary contact concerning:

• Planned switching scheduling and coordination

• Troubleshooter manpower requests

• Administers the SPOC tool and switching calendars including posting and maintaining information on the Switching Calendars

• Coordinates the daily resource requirements needed to meet workload and switching commitments

• Updating and maintenance of the PCAD Availability Plans

• Review requests for switching submitted by Customers and Company or Contractor work groups to assure completeness and accuracy

• Prioritize work to support Customer and Company activities requiring Customer outages

• Coordinate scheduling of Company activities to support other work groups

• Consult engineering orders, area maps, one-line diagrams, Company and Customer substation files to validate accuracy of switching requests

• Advise Company personnel of additional work if required

• Schedule and coordinate resources

• Provide training on the SPOC tool to both internal and external requestors

• Represent System Operations in meetings with internal/external customers

• Perform various duties as assigned (i.e., develop/improve and document process for outage scheduling or Customer communications.)

• Assist CSO Gas in the maintenance of the Interactive Scheduler in PCAD directly affecting the Care Centers ability to schedule gas appointments

Minimum Experience Required

Education:

High School Diploma, HSED, or GED

Experience:

• 5 + years of experience related to electric distribution systems or relevant control center experience

• Strong interpersonal, communication, and leadership skills.

• Experience project managing, problem solving, and team building as well as the ability to successfully implement solutions.

Preferred Qualifications

• Experience in providing service to our largest customers and possessing a working knowledge of a utilities core products is preferred.

• Knowledge of technical drawings (e.g., facility maps, surveys) as well as a working knowledge of computer applications (Navigate, PCAD, Excel, Word, Outlook, and internal customer database programs) is desired.

End Date: 07/03/2024

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

Learn more at Careers (https://www.wecenergygroup.com/careers/index.htm)

WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class.

EEO/AA policies and statements (https://www.wecenergygroup.com/careers/equal-employment-opportunity.htm)

Location:

Pewaukee, WI, US, 53188

Company: We Energies (WE)

Req ID: 4145