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PROHEALTH CARE Clinic Operations Manager Prohealth in PEWAUKEE, Wisconsin

JOB REQUIREMENTS: We are seeking a dynamic and experienced Clinic Operations Manager to lead our Pewaukee Clinic. This role is pivotal in ensuring operational efficiency, provider engagement, and the delivery of high-quality patient care. The Clinic Operations Manager will oversee a dedicated team of 40 direct reports. Key Responsibilities: Staffing & Provider Management: Oversee the recruitment, hiring, and performance management of providers, including nurse practitioners, physician assistants, and physicians. Develop and maintain provider schedules to ensure adequate coverage across the clinic. Manage time-off requests and resolve scheduling conflicts efficiently. Operational Oversight: Serve as the primary point of contact for patient concerns, incident reporting, and feedback follow-ups. Address operational challenges and provider issues in real-time to maintain seamless clinic operations. Monitor and manage performance metrics, including quality of care, patient satisfaction, and financial indicators. Ensure compliance with organizational policies and state/federal regulations. Collaboration & Communication: Collaborate closely with physician leadership and other stakeholders to resolve clinical and operational issues. Communicate patient concerns and performance feedback to providers constructively. Support the development and implementation of strategic initiatives aimed at enhancing patient experience, provider engagement, and operational efficiency. Administrative & Financial Responsibilities: Manage provider expense reports and track continuing medical education (CME) activities. Assist with the recruitment and onboarding of new providers. Maintain accurate records for payroll, CME, and required education compliance. Qualifications & Requirements: Education & Experience: Bachelor\'s degree preferred in Healthcare Administration, Business, or a related field. Minimum of 2 years of experience in healthcare leadership or provider management. Clinical experience as an RN, LPN, or MA in a medical group setting is a plus. Skills & Competencies: Strong organizational and problem-solving skills with the ability to manage multiple priorities. Excellent communication and interpersonal abilities to engage effectively with providers, leadership, and patients. Proficiency in Microsoft Office Suite (Outlook, Excel) and electronic health record (EHR) systems; experience with Epic is... For full info follow application link. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E4D42CC593434987

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