Summary This position is located in the Food and Beverage Division of the Morale, Welfare, and Recreation (MWR) Department, Naval Air Station, Pensacola, FL. The incumbent is to perform a combination and variety of duties to facilitate proper usage, good order and proper customer relations in and around the facility or event. Responsibilities Provide general information and answers patron questions in a pleasant and tactful fashion. Verifies the identification of all individuals entering the facility or event. Patrols the facility and adjacent grounds, circulating among patrons and guests to maintain good order and to prevent damage to the facility or its equipment. Advises patrons when they are in violation of infractions of the facility rules or regulations. Assist as necessary in patron control or apprehension when appropriate. In some cases, may tactfully remove offenders from the facility, using force as necessary. May call NAS Pensacola Security for assistance as required. Ensures that authorized patrons and guests use the assigned areas as applicable. Checks the facility for security, safety of fire hazards. Reports fires or fire hazards and may use fire extinguishers to put out small fires. Performs first aid in the event of an accident and calls the medical facility for assistance when necessary. Assures that all fire exits are functional during hours of operation and properly secured at the close of business. Maintains all necessary logs. Relieves other Host Personnel as appropriate. Performs other duties as assigned. Requirements Conditions of Employment Qualifications Incumbent must have a high school diploma or equivalent, and prefer knowledge of Navy and MWR policies, regarding club operations, crowd control, alcohol and fire/emergency procedures. Must also have 6 months or more customer service work experience. Education This position requires a high school diploma or equivalent. Additional Information The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to: Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.). Stability of Federal Civilian Service People with passion for doing work that matters Quality of Work Life Balance Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. This announcement may be used to fill additional vacancies within 90 days of closing date. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to MILLCNICNAF_EEO@navy.mil to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis. This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.