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Commonwealth of Pennsylvania Program Analyst 4 (Strategic Planning Project Manager) in Pennsylvania

Program Analyst 4 (Strategic Planning Project Manager)

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Program Analyst 4 (Strategic Planning Project Manager)

Salary

$75,678.00 - $114,915.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-17913-08084

Department

State Employees' Retirement System

Division

SR Ex Dir Off

Opening Date

02/25/2025

Closing Date

3/11/2025 11:59 PM Eastern

Job Code

08084

Position Number

50573030

Union

Non-Union

Bargaining Unit

A3

Pay Group

ST09

Bureau / Division Code

701000

Bureau / Division

Executive Director's Office

Worksite Address

30 North Third Street

City

Harrisburg, Pennsylvania

Zip Code

17101

Contact Name

DJ Korlewitz

Contact Phone

717.237.0395

Contact Email

DKorlewitz@pa.gov

  • Description

  • Benefits

  • Questions

THE POSITION

The State Employees' Retirement System (SERS) is seeking an experienced professional with proven project management and leadership skills to fulfill the role of Senior Strategic Planning Project Manager (Program Analyst 4). If you are passionate about public service and possess work experience with project management methodologies and technology, program analysis, program planning, and supervision, we encourage you to apply today to join our team of dedicated professionals.

DESCRIPTION OF WORK

This position ensures the SERS Strategic Plan is delivered and executed effectively and efficiently by leading project teams that span one or more business areas. In this role you will participate in strategic decision making and will manage a wide portfolio of projects from initiation to completion that support the Strategic Plan. You will lead cross-functional teams to ensure deliverables are met and projects succeed; work closely with business areas to confirm key performance indicators and to establish the performance matrix; provide executive leaders and stakeholders with regular progress updates; and provide ongoing guidance, mentoring, feedback, and motivation to project teams to ensure competent performance while adhering to policies and procedures.

Interested in learning more? Additional details regarding this position can be found in the position description. (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=50573030)

About SERS: Established in 1923, SERS is one of the nation’s oldest retirement plans for public employees and manages the pension benefits of nearly 240,000 employees and retirees for 98 public sector employers. In 2023, SERS paid about $3.9 billion in benefits and managed $36.4 billion in assets. A wealth of information is available at www.SERS.pa.gov .

Our mission is to prepare our members and participants to achieve financial security in retirement. We achieve this through focusing on our mission, acting ethically and with integrity, empowering our members, embracing innovation, fostering life work balance, modeling an inclusive and respectful workplace, valuing and developing team members, collaborating, and finding joy in our work.

SERS is an equal opportunity employer and welcomes all qualified individuals to our team. We are committed to an inclusive and respectful work environment that fosters personal and professional growth, embraces the contributions of all team members, and values diversity in people, ideas, and experiences to achieve our highest potential.

Work Schedule and Additional Information:

  • Full-time employment, 37.5 hours per week, Monday through Friday

  • A work schedule beginning and ending between 7:30 AM to 5:00 PM, inclusive, with a half-hour or one-hour meal period will be considered, dependent on operational requirements. The requested work schedule may not end prior to 4:00 PM.

  • Telework: You may have the opportunity to work from home part-time (hybrid telework schedule), depending on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you must work on-site at the work location specified in this job posting.

  • Salary: In some cases, the starting salary may be non-negotiable.

  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

  • Financial Disclosure: The individual appointed to this position will be required to disclose financial information consistent with provisions of the Public Official and Employee Ethics Act and the Governor's Code of Conduct.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • One year as a Program Analyst 3; or

  • Four years of analytical experience, three of which include professional experience in program evaluation and the development of program recommendations, and a bachelor's degree; or

  • An equivalent combination of experience and training.

    Other Requirements:

  • You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

  • You must be able to perform essential job functions.

    How to Apply:

  • Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

    Veterans:

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .

    Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

    If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

    The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

  • Your score is valid for this specific posting only.

  • You must provide complete and accurate information or:

  • your score may be lower than deserved.

  • you may be disqualified.

  • You may only apply/testoncefor this posting.

  • Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Have you been employed by the Commonwealth of Pennsylvania as a Program Analyst 3 for one or more years full-time?

  • Yes

  • No

    02

    If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

    03

    How many years of full-time analytical experience, three years of which included professional experience in program evaluation and the development of program recommendations, do you possess? (Program evaluation is defined as interpreting and assessing the mission, goals, and objectives of a program area, the eligibility criteria for participants, and the required outcomes. Development of program recommendations is defined as utilizing the results of internal/external qualitative or quantitative research and analysis in order to provide suggestions on how to effectively proceed with the goals and objectives of a program.)

  • 4 years or more

  • 3 but less than 4 years

  • 2 but less than 3 years

  • 1 but less than 2 years

  • Less than 1 year

  • None

    04

    If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

    05

    How much graduate coursework have you completed in Qualitative, Quantitative, and Evaluative Research Methodologies; Program Evaluation and Measurement; Marketing Research; Financial Planning; Project Management; Policy Analysis? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

  • 30 credits or more

  • Less than 30 credits

  • None

    06

    You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

  • Yes

    07

    WORK BEHAVIOR 1 – DEVELOP, IMPLEMENT, AND BUDGET A PROJECT PLAN

Develops and implements detailed project plans and scope through analysis, design, construction, and testing, as well as budgets the project plan by acquiring and adjusting cost estimates.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience developing AND implementing a detailed project plan and scope through analysis, design, construction, and testing. I was also responsible for budgeting the project plan by acquiring and adjusting cost estimates.

  • B. have experience developing AND implementing a detailed project plan and scope through analysis, design, construction, and testing. I was not responsible for budgeting the project plan.

  • C. I have experience implementing a project plan and scope that someone else developed.

  • D. I have successfully completed college level coursework related to project management or computer sciences.

  • E. I have NO experience or coursework related to this work behavior.

    08

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • The actual duties you performed related to developing, implementing, and budgeting a project plan

  • Your level of responsibility

    09

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    10

    WORK BEHAVIOR 2 – MONITOR A PROJECT PLAN

Monitors project plan progress to ensure the project is on schedule and within scope and budget. Identifies and logs risks and issues. Prepares risk management and mitigation plans, executes contingency actions, and leads issue resolution. Documents change requests and impacts to the project scope, budget, and estimates. Updates client and obtains agreement as necessary.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience monitoring project plans to ensure the project stays on schedule and within scope and budget. I was responsible for executing contingency actions; leading issue resolution; documenting changes and impacts to project scope, budget, and estimates; keeping client informed; and obtaining agreements as necessary.

  • B. I have experience monitoring project plans to ensure the project stays on schedule and within scope and budget. I provided higher level staff with recommendations when negative trends were found.

  • C. I have successfully completed college level coursework related to risk or change management.

  • D. I have NO experience or coursework related to this work behavior.

    11

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • The actual duties you performed related to monitoring project plans

  • Your level of responsibility

    12

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    13

    WORK BEHAVIOR 3 - ANALYZING INFORMATION

Performs program, fiscal, and policy analyses of an organization’s program areas for the purpose of developing solutions and recommendations for program changes. Determines whether programs achieve objectives and operate cost effectively. Analyzes programmatic or fiscal effects and implications of prior policy decisions or proposed policy changes. Completes other economic analysis and special studies.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience determining if program areas are achieving objectives and operating cost effectively. I was responsible for analyzing results and making recommendations for improvements.

  • B. I have experience determining if program areas are achieving objectives and operating cost effectively. I was responsible for analyzing results; however, someone else was responsible for making recommendations for improvements based on my analysis.

  • C. I have successfully completed college-level coursework related to data analysis, qualitative business analysis, or quality control.

  • D. I have NO experience or coursework related to this work behavior.

    14

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • The actual duties you performed related to analyzing information

  • Your level of responsibility

    15

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    16

    WORK BEHAVIOR 4 - RESEARCH

Conducts research by gathering, organizing, and analyzing pertinent program data such as legislation, policies, procedures, staffing, operations, program measures, contracts, target populations, and program impacts to construct charts, graphs, and reports to be used in program, fiscal, and policy analysis.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience researching records and files for various projects and reports. When given a topic, I was responsible for compiling all available documents from a variety of data sources.

  • B. I have experience retrieving specifically requested records and files from a single records location.

  • C. I have successfully completed college-level coursework related to research methods, statistics, research design and analysis, or data collection.

  • D. I have NO experience or coursework related to this work behavior.

    17

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • The actual duties you performed related to research

  • Your level of responsibility

    18

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    19

    WORK BEHAVIOR 5 – COMMUNICATION

Prepares and presents information, studies, and reports verbally and in writing on program or project evaluations, development, and analysis to provide policy and decision makers with information to be used in planning, implementing, monitoring, and resource allocation. This may include preparing narrative reports, tables, graphs, and charts as well as responding to verbal and written inquiries regarding programs. Responds to informational requests and provides procedural guidelines, criteria, and training necessary for the implementation and management of programs and projects.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience developing AND presenting materials regarding program or project evaluations, development, or analysis. I was responsible for responding, verbally or in writing, to informational requests regarding programs or guidelines.

  • B. I have experience presenting materials that someone else developed, regarding program or project evaluations, development, or analysis. I was responsible for responding, verbally or in writing, to informational requests regarding programs or guidelines.

  • C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or speech.

  • D. I have NO experience or coursework related to this work behavior.

    20

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • The actual duties you performed related to communication

  • Your level of responsibility

    21

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    22

    WORK BEHAVIOR 6 – SUPERVISION

Performs the full range of supervisory duties. This includes assigning work; establishing priorities and timeframes for completion of work; reviewing and tracking employee performance and preparing evaluation reports; disciplining employees; interviewing prospective employees and recommending selection; resolving grievances and complaints; providing guidance to staff on complex problems; approving/denying leave requests; and identifying training needs and providing training to staff.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience performing supervisory duties which included assigning work; establishing priorities and timeframes for completion of work; reviewing and tracking employee performance and preparing evaluation reports; disciplining employees; interviewing prospective employees and recommending selection; resolving grievances and complaints; providing guidance to staff on complex problems; approving/denying leave requests; and identifying training needs and providing training to staff.

  • B. I have experience as a lead worker which included reviewing work for accuracy and timeliness and providing training to staff.

  • C. I have successfully completed college-level coursework or training related to effective supervision, management, or leadership but I do not have at least six months of supervisory or lead work experience in a work setting.

  • D. I have NO experience or training related to this work behavior

    23

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • The actual duties you performed related to your experience as a supervisor or lead worker

  • Your level of responsibility

    24

    If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University/Training Source

  • Course Title

  • Credits/Clock Hours

    Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov

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