Job Information
Commonwealth of Pennsylvania Program Analyst 1 (Local Government) - Delaware County D&A in Pennsylvania
Program Analyst 1 (Local Government) - Delaware County D&A
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Program Analyst 1 (Local Government) - Delaware County D&A
Salary
$47,472.00 Annually
Location
Delaware County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2024-94266-L0571
Department
Local Government
Division
DA Delaware Co Drg Alchl Abs U
Opening Date
09/18/2024
Closing Date
10/1/2024 11:59 PM Eastern
Job Code
L0571
Position Number
80012599
Union
Non Union
Bargaining Unit
LG
Pay Group
LG
Bureau / Division Code
88746023
Bureau / Division
DA Delaware Co Drug Alcohol Abuse Unit
Worksite Address
20 South 69th Street
City
Upper Darby, Pennsylvania
Zip Code
19082
Contact Name
Mary E. Grant
Contact Phone
484.486.4792
Contact Email
grantm@delcohsa.org
Description
Benefits
Questions
THE POSITION
Are you looking for a rewarding career in Human Services dedicated to improving the lives of others? Delaware County Department of Human Services has an immediate opening for a Program Analyst 1. We are currently seeking a motivated and compassionate individual to join our dedicated team of professionals. We offer a supportive work environment, an excellent benefit package, and opportunities for career advancement. If you are interested in this exciting career opportunity, please apply today.
DESCRIPTION OF WORK
The Program Analyst 1 is responsible for a variety of duties to include, but not limited to the following:
Supporting the quality management program as it relates to the Delaware County Department of Human Services (DHS), Office of Data Statistics and Quality Improvement quality work plan and Single County Authority evaluation project with guidance provided by the Department of Drug and Alcohol programs.
Collaborating with the Single County Authority administrative team to ensure ongoing quality methods are implemented, and assisting with the comprehensive drug and alcohol prevention, treatment, and problem gambling evaluation project.
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year of professional analytical work which involved procedures development or review, budget or systems analysis, statistical analysis, program analysis, or management methods; and a bachelor's degree;or
A master's degree in public administration, social science, statistics, or business administration, or a closely related field;or
Any equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation.
This position falls under the provisions of the Child Protective Services Law.
Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
How many years of full-time professional analytical work which involved procedures development or review, budget or systems analysis, statistical analysis, program analysis, or management methods do you possess?
1 year or more
6 months but less than 1 year
Less than 6 months
None
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How much graduate coursework have you completed in public administration, social science, statistics, or business administration, or a closely related field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.
30 credits or more
Less than 30 credits
None
04
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
Yes
05
WORK BEHAVIOR 1 – ANALYZING INFORMATION
Performs program and policy analyses of an organization's program areas for the purpose of developing solutions and recommendations for program changes. Determines whether programs have achieved objectives, analyzes and makes recommendations on prior policy decisions or proposed policy changes. Analyzes and evaluates licensing programs or projects to determine the extent to which the goals and objectives are being met and to determine the impact of changes.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience determining if program areas are effectively achieving objectives. I was responsible for analyzing results and making recommendations for improvements.
B. I have experience determining if program areas are effectively achieving objectives. I was responsible for analyzing results but was NOT responsible for making recommendations for improvements.
C. I have successfully completed college-level coursework related to data analysis, qualitative business analysis, or quality control.
D. I have NO experience or coursework related to this work behavior.
06
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to analyzing information
The type(s) of information you analyzed
Your level of responsibility
07
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title(s)
Credits/Clock Hours
08
WORK BEHAVIOR 2 – RESEARCH
Conducts research related to licensing actions by gathering, organizing, and interpreting program data, regulations, policies, and procedures that are used to analyze and evaluate operations, processes, and systems to improve program efficiency and effectiveness.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience researching records and files for various projects and reports. When given a topic, I was responsible for compiling all available documents from a variety of data sources.
B. I have experience retrieving specifically requested records and files from a single records location.
C. I have successfully completed college-level coursework related to a research methods, statistics, research design and analysis, or data collection.
D. I have NO experience or coursework related to this work behavior.
09
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to conducting research
Your level of responsibility
10
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title(s)
Credits/Clock Hours
11
WORK BEHAVIOR 3 – TECHNICAL AND CONSULTATIVE SERVICES
Provides technical assistance and consultative services to organization program managers and staff on the development, review, or administration of programs, policies, plans, and data processing applications. Consults with program officials to identify relevant areas for research or study. Advises on the development of resource allocation criteria and on the completion of reporting requirements for the purpose of program evaluation. Suggests ideas in anticipation of demand for an organization's services. Assesses and defines needs and problems and recommends possible solutions.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience providing technical assistance and consultative services. I consulted with program areas to identify needs, answer questions, and resolve problems or concerns. I was responsible for assessing needs and recommending possible solutions.
B. I have experience providing technical assistance and consultative services. I consulted with program areas to identify needs, answer questions, and resolve problems or concerns but did NOT assess needs and recommend possible solutions.
C. I have successfully completed college-level coursework related to public relations, social work, counseling, public speaking, psychology, or sociology.
D. I have NO experience or coursework related to this work behavior.
12
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to the technical assistance or consultative services you provided
Your level of responsibility
13
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title(s)
Credits/Clock Hours
14
WORK BEHAVIOR 4 – WRITTEN COMMUNICATION
Compiles information for financial, statistical, monthly, or other reports, manuals, letters, memoranda, training materials, policies, and procedures, to record information, respond to correspondence, or disseminate information. Formats document submissions, such as staff workload, travel efficiency, and facility workload, for review, approval, and distribution to a variety of audiences.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience preparing annual and quarterly budget reports, policies and procedures, or completing budget analyses. I was responsible for THE FINAL DOCUMENT that conveyed customized information to the intended recipients.
B. I have experience preparing narrative, technical, or financial documents other than those listed in the previous level. I was responsible for THE FINAL DOCUMENT that conveyed customized information to the intended recipients.
C. I have experience preparing narrative, technical, or financial documents. I was responsible for COMPILING A PORTION of a larger document; OR I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or communications.
D. I have NO experience or coursework related to this work behavior.
15
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to written communication
The type(s) of documents you prepared
Your level of responsibility
16
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title(s)
Credits/Clock Hours
Required Question
Agency
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov