Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower-level employees.

Description/ Overview:

In Consumer PS GBU, we are driving the growth of partner business development and the monetization ecosystem. We are seeking an experienced Senior Program Manager to join our Ecosystem Development and Monetization PMO team. This role will help us establish our ecosystem and enablement strategies to optimize customer engagement and experience.

Responsibilities:

• Directs the delivery of internal projects/programs, typically encompassing large scale and complex projects, spanning single or multiple regions, presenting a high level of associated risk.

• Maintains and nurtures relationships with stakeholders belonging to the upper levels within the organization.

• Directs the project/program team, which includes both internal and external resources, typically consisting of over 10-20 individuals from cross countries and/or cross functional organizations.

• As a key member in a PMO team, contributes to setting the direction for the program management discipline within the company by refining deliverable matrix & roadmap, business priorities, scope and timeline.

• Contributes to a culture of delivery efficiency and excellence within the program management department.

• Reviews the status of projects and budgets, while also managing schedules and preparing status reports.

• Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.

• Develops and builds productive internal/external working relationships and may provide mentoring and guidance to lower-level employees.

• Specifics:

• Manages multiple customer touchpoints and business enablement programs

• Being a liaison between PMO and HP touchpoints partners

• Leads the customer experience optimization and develops customer engagement mechanisms

• Partners with the corporate compliance team to align the launch plan & strategy - i.e. Privacy, Cyber Security, Legal

Education and Experience Required

• Four-year or Graduate Degree in Engineering, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 7-10 years of work experience, preferably in project/program management, HP Solution/Software/Services business units and with global projects, or a related field.

Preferred Certifications

• Project Management Professional (PMP)

• ITIL

• Six Sigma

Knowledge & Skills

• Agile Methodology

• Change Management

• Customer Relationship Management

• Data Analysis

• Key Performance Indicators (KPIs)

• Marketing

• Process Improvement

• Program Management

• Risk Management

The base pay range for this role is $90,100 to $138,750 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance

• Dental insurance

• Vision insurance

• Long term/short term disability insurance

• Employee assistance program

• Flexible spending account

• Life insurance

• Generous time off policies, including;

• 4-12 weeks fully paid parental leave based on tenure

• 11 paid holidays

• Additional flexible paid vacation and sick leave (US benefits overview (https://www8.hp.com/h20195/v2/getdocument.aspx?docname=c07065756) )

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job Posting Expiration Date: 12/01/2024

Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).