Description

"This role is a Temporary Work Assignment which will last 6 months"

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

This role is a Temporary Work Assignment which will last 6 months to provide strategic and operational support to the VP of Enterprise Cloud. The incumbent will be a vital member of the Enterprise Cloud leadership team, working closely on the execution of key deliverables.

You will bring outstanding leadership, critical thinking, relationship building skills, and the ability to work well in a dynamic environment. You will need to have a consistent record of excellence operating independently in a high performing team environment. Reporting to the Vice President, you will also serve as a critical thought partner, planning direction for the team, and directly collaborating with the leaders in the organization.

The Manager Assistant is responsible for a broad range of activities including colleague communications, organization & planning, and execution of activities to meet the objectives of the Enterprise Cloud Office:

Minimum Qualifications

• To be successful in this critical role you will be a highly motivated self-starter who is able to provide strategic thought leadership, lead multi-functional teams and projects with limited mentorship. You are organized, culturally-aware and a good communicator who can effectively prioritize as needs evolve.

• Bachelor's Degree in technical discipline or equivalent work experience required; advanced degree preferred

• Certifications in project management methodologies is preferred

• 5 years in program delivery and project management

• Technical knowledge sufficient to understand and discuss the Cloud offerings and strategy at American Express

• Experience managing multiple initiatives, priorities and teams

• Independently drives work, with some supervision, guidance, and coaching from Vice President

• Independently defines problems and identifies solutions in the face of ambiguity

• Ability to manage multiple projects across multiple teams

• Tailors messages and style across stakeholder groups

• Understands and aligns priorities to the program vision and strategy

Preferred Qualifications

• Work experience within areas such as HR, Project Management or Technology

• Strong industry knowledge of the newest technologies and its relevance to the American Express environment groups preferred

• Demonstrated project management, organization and planning skills applied in a dynamic, multi-tasking environment

• Ability to get results, think strategically and globally

• Passion, energy, empathy, personal accountability, and a desire to learn and grow as a leader

• Excellent social, judgment, communication and follow through skills

• Solid analytical, business, and financial acumen

• Extraordinary oral and written interpersonal/ relationship building skills

• Experience of consistent track record to drive large and sophisticated initiatives, across multiple-organizations or the technology organization (presentations/memos) for a variety of audiences

• Consistent track record to navigate effectively and efficiently within American Express

• Highly motivated self-starter with ability to juggle multiple tasks, with excellent organization skills and careful attention to detail

• A standout colleague who is able to build consensus and work across a large and diverse organization

• Demonstrated ability to learn quickly, work effectively in ambiguous situations, and the passion to take charge and get results

• Active listening skills, summarization skills and lateral thinking to uncover and react to emerging opportunities

• Demonstrated ability to remain calm under pressure and be flexible when faced with changing priorities

• Able to look after confidential information without exception

• Prior technology experience/knowledge or experience of HR processes and disciplines a plus

Qualifications

Salary Range: $80,000.00 to $155,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Administration

Primary Location: US-California-Palo Alto

Schedule Full-time

Req ID: 25003903