We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Come help build a better world, where every person is free to move and pursue their dreams. Ford Motor Company was built on the belief that freedom of movement drives human progress. It’s a belief that has fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world’s most trusted mobility company, designing vehicles for a smart world that helps people move more safely, confidently, and freely. Ford is experiencing significant business transformation in an ever-changing digital world. We are dedicated to delivering distinctive products and solutions, having an “always on” relationship with customers and continuously improving our user experience.

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

In this position...

As Group Product Manager for HMI at Ford, you will be responsible for defining the product strategy, roadmap, and customer experience for our in-vehicle infotainment system and digital ecosystem. You will work closely with cross-functional teams including engineering, design, and sales/services to ensure the successful development and launch of innovative infotainment, device and services solutions that exceed customer expectations and drive our company's vision forward.

Product Management is part of the Integrated Services organization and works cross functionally and closely with our partners in Design and Engineering in Model e. Integrated Services launched during the summer 2023, to create and market new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services will allow Ford’s retail and commercial customers to customize their vehicle like never before, with OTA (over the air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

The Product Team is passionate about solving hard problems. We create with passion, delivering extraordinary solutions to change the world. We challenge competitors, bureaucracy, obstacles and even our own assumptions. We have zero tolerance for bias or personal agendas. We are swift and decisive, trusting the experts, believing the data, seeking out and listening to bold intuition - regardless of the source. We are insurgents, never satisfied, averse to complexity, suspicious of habits and open to risk. We constantly learn. We focus on the mission and deliver with urgency and speed. We are a nimble team, leveraging rapidly evolving technology to innovate, fail fast and pivot. We trust each other, surface issues openly and solve problems collaboratively. Most importantly we raise the talent bar with every hire.

What you'll do...

Product Strategy and Roadmap:

• Define and articulate the vision, strategy, and roadmap for the next generation in-vehicle infotainment and digital ecosystem including projection, cast, and airplay.

• Conduct market research and competitive analysis to identify customer needs, market trends, and opportunities.

• Develop and maintain detailed product requirements (PRDs) for our digital system.

Cross-functional Collaboration:

• Collaborate with engineering and design teams to ensure the infotainment product meets technical feasibility and design excellence.

• Work closely with sales and services teams to ensure digital roadmaps support our critical business initiatives and support go-to-market strategies, pricing, and promotional plans.

• Facilitate communication and coordination between all stakeholders to ensure alignment and timely delivery of product milestones.

Customer Experience:

• Champion the customer experience by understanding and addressing customer pain points, preferences, and feedback related to vehicle ownership and in-vehicle infotainment.

• Develop user personas, journey maps, and use cases to guide product development and design decisions.

• Ensure the final infotainment system delivers a seamless and exceptional user experience from interface design to feature functionality.

Product Launch and Lifecycle Management:

• Monitor product performance and customer feedback to identify areas for improvement and future enhancements.

• Manage the product lifecycle, including updates, feature releases, and end-of-life planning.

Data-Driven Decision Making:

• Utilize data and analytics to inform product decisions and measure success.

• Identify and track key performance indicators (KPIs) and provide regular reports to stakeholders on product performance and customer satisfaction.

You'll have...

• Bachelor's degree in engineering or tech-related field

• 7+ years of Product Management experience with proven experience in translating key customer experiences into product requirements.

• 3+ years of demonstrated leadership experience, directly managing or influencing product team members.

• Experience bringing to life embedded and cloud software products to life

• Superior communication and persuasion skills; ability to communicate complex messages and trade-offs to tell a compelling story, derived from data

• Proven relationship building and collaboration skills; ability to influence and drive outcomes in large, matrixed, and complex organizations; ability to influence a diverse group of stakeholders including small to large teams of technical experts.

• Entrepreneurial spirit, persistence, and resilience; methodical thinker with ability to thrive on and drive change while navigating ambiguity.

• Proven track record of solving tough problems and delivering working solutions throughout career

• Ability to learn new skills and knowledge through self-initiative.

• Passion for serving customers.

• Must be able and willing to work in our Palo Alto, CA office.

Even better, you may have...

• MBA or advanced degree preferred.

• Experience working in the automotive industry.

• Genuine forward-thinking approach to technology.

• Experience successfully launching a product in market.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more.

• Family building benefits include adoption and surrogacy expense reimbursement, fertility treatments, and more.

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

https://fordcareers.co/LL5HTHDPaloAlto (https://urldefense.com/v3/__https:/fordcareers.co/LL5HTHDPaloAlto__;!!N_LtwI-RPugbI9wg0dJn!FViuE5SfYV6fwnNxvaQWK3HqomwEzvb8cqdDYcqa7K32EU3qz8PtJJrYf3v6cqqqegiREAmxXjCNNBs$)

This position is a leadership level 5.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

#LI-Onsite

Requisition ID : 32930