Cuando se trata de salir adelante y tienes la voluntad de ganar, vamos a llamarlo gran potencial de carrera!Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At

UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives. If youre fluent in English and Spanish, we can show you how to put all of your skills, your passions and your energy to work in a fast - growing environment.

Optumis a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start

Caring. Connecting. Growing together.

We are looking for a

Senior Clinical Administrative Coordinatoras an addition to the Practice Extend Team. You will work alongside our Interdisciplinary Clinical Team to improve the health outcomes of the patients and providers we serve. The Practice Extend Clinical Administrative Coordinator is responsible for engaging high - risk patients for Comprehensive Medication Reviews with the Clinical Pharmacist, scheduling PCP appointments for patients on their behalf, assisting with administrative tasks, and communicating with provider offices regarding patient medical history and current needs.

This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 AM - 5:00 PM EST. Our office is located in Palatka, FL. Employees are required to work 2 days onsite and some days from home.

We offer 4 weeks of paid training. The hours of training will be 8:00 AM - 5:00 PM EST from Monday - Friday.

If you are within a commutable distance from Palatka, FL, you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges.

Primary Responsibilities:

• Work with a Clinical Care Team to support patient and provider engagement
• Work directly with primary care practice to outreach patients to close gaps in care
• Engage high - risk patients telephonically to schedule appointments with Clinical Care Team
• Utilize multiple technology systems and outreach to provider offices and / or pharmacies as needed to capture pertinent information for patient engagement
• Support patients by scheduling PCP appointments on their behalf
• Prepare patient cases in workflow management platform for Care Team patient engagement
• Facilitate exchange of clinical information between Care Team and provider offices to ensure identified patient concerns and needs are addressed by provider offices
• Communicate with provider offices to problem - solve patient issues and / or facilitate communication between practice staff and Care Team
• Notify Care Team of relevant information gathered during calls to patient that may affect the patients disease state or medication regimen
• Develop strong relationships with provider offices participating with Practice Extend program by communicating patient needs
• Build rapport and establish trusted relationships with patients via daily outbound and inbound calls

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

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