Job Description Summary

Performs a variety of complex administrative tasks involving some discretion and requiring moderate amounts of independent judgment related to the oversight of the daily operations of a University administrative unit. Responsibilities include providing excellent customer service, professional administrative support and coordination for student mobility programs and advisors at Miami University. Serving as a critical front-line resource for international students and scholars, study abroad students, faculty and staff, and community members.

Job Description

Essential Duties

• Monitors and reviews operations of unit; ensures smooth work flow; ensures work product meets professional standards.
• Serves as informational resource to staff; investigates and resolves problems or difficulties related to area of expertise.
• Assists University staff, faculty, and students; answers inquiries and provides information.
• Oversees staff; assists in the enforcement of policies and procedures; establishes schedules and reviews performance.
• Gathers and analyzes statistical information regarding department's programs and activities; produces reports.

• May assist in the performance of various financial and budgetary tasks including preparing and monitoring budgets, preparing fiscal reports, or processing payments; may maintain inventory of supplies.

   

Minimum Qualifications:?

Requires nine months of coursework or training beyond high school in Business Administration and three years of related experience, or an equivalent combination of education and expertise.

Knowledge, Skills, and Abilities:

• Knowledge of unit's operations, policies, and procedures
• Supervisory skills
• Knowledge of computer and office applications

• Research skills

   

Additional Position Information (if applicable)

• Registration specialist tasks and responsibilities for credit and non-credit programs, including course building, student registration, and reporting.

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``` - Assists the Associate Vice President and others with office calendars, coordinates and schedules meetings & events, routine to complex administrative functions requiring independent judgment.

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``` - Acts as Passport Acceptance Agent.

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``` - Must be a US citizen or non-citizen US national to be a passport agent.

Special Instructions (if applicable)

For inquiries contact: Donna Gouvan gouvandm@miamioh.edu. Please be sure to upload your application and resume. Applicants must be a US citizen or non-citizen US national to be a passport agent.

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to [ADAFacultyStaff@miamioh.edu]{target="_blank" rel="noopener noreferrer"} or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Diversity Statement Miami University{target="_blank" rel="noopener noreferrer"} is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. For