Technology Specialist
Job Description
You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results. You want to be part ofa performance culture dedicated to building technology for a purpose that matters. You want to work in an environment that promotes sustainability, inclusion, wellbeing, and career development. In this role, youll help us deliver better care for billions of people around the world. It starts with YOU.
In this role, you will:
General Duties:
Supports operational maintenance of local data center and site IT infrastructure and evaluates feature and functionality changes within this environment.
Provides operational support to the Mill related computer systems and installed applications, resolves minor infrastructure problems, and escalates higher impact issues.
Supports the planning and execution of Mill infrastructure implementation projects.
Performs site IT administration support, requests new employee accounts (LAN, email, etc.), provides IT on-boarding training. Procures IT infrastructure components according to Kimberly-Clark established procurement process.
Network Support Supports network equipment with assistance from Network Operations team.
PC Support Handles site specific help desk problems that require an office/desk visit.
PC Deployment Performs imaging on new PCs including software installation.
Unified Communications support Support the UC equipment with assistance from UC Operations team.
Server Support/Maintenance Plans and performs maintenance activities with assistance from the Server team as needed.
Manage multi-function device and printer fleet Procures and provides basic support, escalates issues to printer vendor.
Surplus Coordination Documents and coordinates IT hardware surplus equipment process for inventory purposes.
Provides education to Mill users on Kimberly-Clark available technologies and their proper use.
Demonstrates a commitment to quality performance through personal example by adopting a customer-based philosophy in the level of service provided.
Demonstrates an analytical and systematic approach to problem solving.
Facilitates collaboration between stakeholders who share common objectives.
Rapidly absorbs new technical information and applies it effectively.
Support, configure, and trouble shoot Manufacturing specific applications.
About Us:
Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional. You already know our legendary brandsand so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldnt exist without talented professionals, like you.
At Kimberly-Clark, youll be part of the best team committed to driving innovation, growth and impact. Were founded on more than 150 years of market leadership, and were always looking for new and better ways to perform so theres your open door of opportunity. Its all here for you at Kimberly-Clark.
Led by Purpose. Driven by You.
About You:
You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, were constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, youll experience Flex That Works: flexible work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
In one of our technical roles, youll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:
Basic Qualifications:
Associate degree or equivalent
1 years of relevant experience with demonstrated skills or 3 years of applied experience with demonstrated skills described below. Troubleshooting and solving basic computer issues, familiar with Windows XP/7/10/11, Windows 2008/2012/2016 Server, SQL Server 2008/2012, Cisco Networking, LAN networks, Wireless networks, Firewalls, Microsoft Office products, SharePoint, smartphones, and tablet (IOS, Android).
Ticketing system management for Incident and Request tracking (i.e.: Service Now).
Customer Expectations:
Carry out all work safely. Adhere to plant security policies.
Carry out assigned tasks in a timely, diligent, and professional manner.
Establish proactive, confidence-inspiring client and support team relationships to ensure support, maintenance and project work meet business goals.
Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results.
Communicate to local management and staff in non-technical terms.
Adherence to Kimberly-Clark standards and procedures.
Be able to work outside of business hours when required.
Be On-Call outside of business hours to support critical incidents.
Occasional traveling may be required for training or project purposes (5%).
Total Benefits:
Here are just a few of the benefits youd enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness...

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity