Location: Oswego, NY Category: Professional Posted On: Mon Jun 3 2024 Job Description:

Description of Department: The Student Financial Aid Office is dedicated to providing a compliant student centered financial aid experience. It's our goal to advise students to the best of our abilities and help them navigate the often intimidating application process. Our expert team helps students and their supporters navigate state, federal, third party, and institutional aid. Together we will help students identify the aid that works best for them, so they can focus on their academic goals with financial peace of mind.

The Financial Aid Office at the State University of New York at Oswego invites applications to fill a full time Financial Aid Advisor.

Posting Date: June 3, 2024

Review Date: Review of applications will begin immediately and will continue until the position is filled.

Compensation: $50,000 (https://www.suny.edu/hr/compensation/salary/) commensurate with experience plus full New York State benefits package.

Benefit Information: The State University of New York provides an excellent benefit package. This is a United University Professions (UUP) position. Click here (https://www.suny.edu/benefits/) for more information on benefits for full-time United University Professions (UUP) professional staff.

Date of Appointment: As soon as possible

Description of Responsibilities:

• Provide front line customer service in person, via phone, and virtually to students, parents, and

• other institutional offices. Provide complete and accurate interpretation, counseling and

• resolutions to all students' financial aid packaging and awarding needs.

• Meet with students and families on an individual basis as well as present to groups of prospective students and their families.

• Evaluate student financial aid applications and determine appropriate action to resolve errors and conflicting information.

• Coordinate the Financial Aid Office email.

• Monitor, manage, and track student financial aid processes utilizing the Banner system and supplemental reports.

• Correspond with students appropriately and timely using multiple tools to maximize student response including, but not limited to: ARGOS, BDM, Campus Logic, Microsoft Office,

• and Google Workspace.

• Maintain a comprehensive knowledge of all federal, state and institutional financial aid programs. Identify best practices and make recommendations to the Associate Director for implementation.

• Assist the Associate Director with management of Foundation Scholarships. Some evening and weekend work may be required.

SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's Strategic Diversity and Inclusion Plan (https://ww1.oswego.edu/diversity/) . As such, the incumbent is expected to contribute to these efforts and possess communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.

Job Requirements:

Required Qualifications:

• Bachelor's Degree Required

• Excellent written and oral communication skills

• Excellent organizational skills

• Ability to work well with others

• Ability to work without close supervision and to set priorities and work schedule

• Ability to interact effectively as a member of a team and work collaboratively with other College departments

• 1 year of experience in a Higher Education setting

Preferred Qualifications:

• Knowledge of federal and New York State financial aid programs for both undergraduate and graduate students

• Experience using Banner student system

• Understand the role of the financial aid office in a comprehensive, public college

• Experience working in a Financial Aid Office, or have a transferable skillset

At SUNY Oswego we value the diversity found in each member of our campus community and strive to create a community where that diversity is embraced and enhanced. Recognizing the strength of diversity, our mission is to foster an environment which respects, embraces and promotes cultural competence, civil discourse and active engagement in developing an inclusive and vibrant community of scholars who act as transformational agents of change and responsible citizens of the world. For more information see SUNY Oswego's Strategic Diversity and Inclusion Plan. (https://ww1.oswego.edu/diversity/)

As a candidate seeking consideration you are asked to submit a separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development. (Please see Application Instructions)

Additional Information:

Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please click here (https://www.oswego.edu/human-resources/non-discrimination-policy) to see our full non-discrimination policy.

In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.

Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing hr@oswego.edu.

For Campus Safety information, please click here (https://www.oswego.edu/police/annual-report) to see the Annual Security and Fire Report (Clery).

SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. Click here (https://www.oswego.edu/human-resources/sites/human-resources/files/tobacco_smoke_free_policy_final.pdf) for further policy details, including education and cessation resources.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.

Search Chair:

Lauren Porter at lauren.porter@oswego.edu

Visa sponsorship not available for this position.