client account manager.

• ormond beach , florida

• posted november 15, 2024

job details

summary

• $60,000 - $70,000 per year

• permanent

• high school

• category office and administrative support occupations

• referenceAB_4659404

job details

Join our innovative medical manufacturing company in Ormond Beach as a Client Account Manager and play a vital role in building trusted, strategic relationships with key accounts. In this dynamic position, you'll partner with current clients to understand their business strategies, identify solutions to meet their needs, and ensure our position as a key supplier. Collaborating closely with sales, marketing, and customer service under the guidance of the VP of Sales and Marketing, you'll align with our overall customer service strategy while working cross-functionally with operations, quality, and engineering teams to support account projects. We're looking for a proactive problem-solver with exceptional interpersonal and organizational skills, preferably with experience in account management in the medical or manufacturing industry. If you're ready to make a difference, work on innovative projects, and contribute to the future of medical products, today and join our passionate, forward-thinking team!

salary: $60,000 - $70,000 per year

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

• Build and strengthen client relationships by understanding their business needs and challenges.

• Keep clients informed about services, capabilities, and company updates.

• Represent the company at events, meetings, and industry trade shows.

• Foster trust through regular in-person meetings, calls, and emails.

• Develop multi-level relationships to ensure client retention and stability.

• Collaborate with clients and teams to address and escalate issues promptly.

• Secure purchase orders to meet revenue forecasts and shipping deadlines.

• Communicate lead times, policies, and account-specific details clearly.

• Monitor client satisfaction and conduct regular follow-ups.

• Provide accurate demand forecasts for internal SIOP processes.

• Advise clients strategically to meet current and future needs.

• Document communications and data in the CRM daily.

• Support operational tasks to maintain business efficiency.

• Participate in meetings to resolve issues and stay updated on projects.

Skills

• Influencing

• Microsoft Office

• Written Communication

• Problem Solving

• Oral Communication

• Answering Phones

• Decision Making

• Prioritizing

• Organization

• Scheduling Appointments

• Managing

• Business operations

• Client Relationship Building

• Team Collaboration

• Documentation

• Operations

• Client Service

• Sales/Marketing

• Customer Service

• Working Independently

Qualifications

• Years of experience: 2 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

SB

sean boyer

• sean.boyer@randstadusa.com