Position : Customer Service Representative

Location (training and production) : WFH Fully Remote; equipment provided by the client after the first 3 weeks of training. (Must be able to provide your own laptop/computer with a working camera the first 3 weeks of training.)

Pay : $14.50 (opportunity for monthly bonuses and overtime) $15.50/hr. for Bilingual CSR’s.

Duration : Long term, open-ended contract

Anticipated Start Date: 7/29/24

Hours/Schedule: 40 Hours Per Week; Monday-Friday 9:00AM EST-5:30PM EST (training) and Monday-Saturday anytime between 8am-7pm (8-hour shift/40 hour work week)

Hours/OT: 40 Hours Per Week; occasional MANDATORY overtime opportunities

Job Description:

• Speaking to Medicare/Medicaid eligibility recipients about their healthcare coverages, options, and eligibility.

• Walking consumers through how to create accounts.

• resetting passwords.

• uploading documents while answering calls from consumers.

• Updating billing and payment preferences.

• Describing benefits and coverages to customers.

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.