Job Family: Sales

Req ID: 425648

Customer Relationship Manager

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

Siemens Global Business Services (GBS) is looking for someone to conduct our Customer Relationship Management (CRM) activities within the Siemens GBS Purchase to Pay (P2P) Business Line. This business line includes services related to both procurement and accounts payable. CRM supports P2P services cross-functionally. This position requires a customer-centric person, who pursues service growth opportunities and supports the service lines to increase their market share.

Our successful candidate demonstrates a strong customer focus and ensures internal and external customers’ needs are being met and exceeded where possible. Our highly collaborative candidate is strongly motivated to proactively engage with colleagues from the different P2P service lines as well as with customers to understand their requirements.

This position will be based out of Orlando, Florida with the flexibility to work remotely from a home office.

You’ll make a difference by:

• Driving sales growth. Monitoring and striving for the achievement of growth targets.

• Conducting sales plans and campaigns.

• Performing analysis on customer data to identify white spots and increase market share.

• Maintaining positive relationships with customers and identifying customer needs / requirements.

• Managing customer interactions and communications.

• Conducting and supporting customer meetings and reports.

• Developing relationships with existing and new customers.

• Implementing customer engagement initiatives.

• Supporting proposal and SLA (Service Level Agreement) generation.

• Collaborating with cross-functional teams to fulfill customer requirements.

• Identifying market trends / shared services trends to stay “best in class.”

• Supporting innovation process for new products / services offered.

You’ll win us over by having the following qualifications:

Basic Qualifications:

• BS / BA in Marketing, Business Administration, Sales, Engineering.

• 3-5 years in a Customer Relationship Management / Sales function.

Preferred Qualifications:

• P2P / Sales expertise

• Advanced Degree

• Shared services expertise.

• Understanding of Siemens Business structures

• Excellent communication and interpersonal skills.

• Capability to effectively manage deadlines / time, and prioritization in a fast-paced environment.

• Ability to listen, support, and collaborate with other team members.

You’ll benefit from: ​

Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html .

The pay range for this position is $72,400-$124,100. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Create a better #TomorrowWithUs

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) .

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

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