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Marriott Vacations Worldwide Call Center Trainer - Hybrid (must live in Orlando area) in Orlando, Florida

Are you looking for a place where meaningful moments are made together?

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment with potential remote opportunities. As a Call Center Trainer at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled .

  • Competitive Pay

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

*Benefit eligibility will vary by position

As a Call Center Trainer, a typical day will include:

  • Conduct training for new hires of content and conducttraining recertifications and/or refreshers for associates.

  • Communicate and instill company values and/or culture to new associates.

  • Serve as a departmental role model or mentor by working alongside associates to perform technical or functional job duties.  

  • Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. 

  • Ability to handle multiple systems simultaneously, along with proficiency in reading, writing, and comprehension.

  • Provide feedback to associates regarding training.  

Guest Experience and Company Standards

  • Interact with colleagues and guests professionally and promptly.

  • Contribute to team goals.

  • Maintain confidentiality of proprietary materials and information.  

  • Always follow company policies and safety procedures.

To Become a Call Center Trainer at MVW:

  • Available to work various shifts, holidays, and both weekend days.

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

  • Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.

  • Position may require background and drug screeningcontingent on company policy in accordance with applicable legal requirements. 

  • #CallCenter #imvwcc #LI-LC1

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

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