Premium Suites Manager, Highmark Stadium

City, State:Orchard Park, NY

Req ID:37397

Pay:Minimum – Anticipated Maximum Base Salary: $60,406 – $74,600 / year

Category:Food & Beverage

Job type:Full-Time

Subsidiary:Sportservice

Apply Now (https://us-careers-delawarenorth.icims.com/jobs/37397/premium-suites-manager%2c-highmark-stadium/job/login)

DELAWARE NORTH TEAM MEMBER APPLY

The opportunity

Delaware North Sportservice is searching for a Premium Suites Manager to join our team atHighmark Stadiumin Orchard Park, New York. As a Premium Suites Manager, you will oversee the operations of the suites department atHighmark Stadiumon event days providing memorable experience for our guests.

Pay

Minimum – Anticipated Maximum Base Salary: $60,406 – $74,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised payrange represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Minimum – Anticipated Maximum Base Salary: $60,406 – $74,600 / year

The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance

• 401(k) with up to 4% company match

• Annual performance bonus based on level, as well as individual, company, and location performance

• Paid vacation days and holidays

• Paid parental bonding leave

• Tuition and/or professional certification reimbursement

• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Hire and train food and beverage team members in the suites department

• Develop team members and provide ongoing job performance feedback

• Schedule, coordinate, and supervise the suite food and beverage team members and operation on event days

• Partner with front and back of house management to ensure event day operations are effective and a success for guests and team members

• Handle guest relations and monitor adherence to quality assurance standards

• Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, and employment guidelines

• Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place

More about you

• Minimum of three years’ hospitality management experience required, preferably in a high-volume setting

• Prior premium experience in a sports and entertainment environment is highly preferred

• Strong managerial and leading ability

• Experience with inventory, cost control, and purchasing required

• Financial management accountability and budgeting experience required

• Ability to analyze data and make decisions independently

• Ability to work evenings, weekends, and holidays

• No degree required

Physical requirements

Who we are

Delaware North operates concessions, and premium dining at Highmark Stadium since dating back to 1992. The 71,870-seat venue is home of the NFL’s Buffalo Bills. Our culinary team creates locally and regionally inspired fare for the stadium’s concession outlets. Premium dining includes suites and clubs offering in-seat service.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.