Qualifications

• High school diploma or equivalent

• Must have a basic working knowledge of a computer and be able to handle multiple tasks at one time

• Must have excellent communication and interpersonal skills able to interact with many types of personalities

• Must display very good organization and time management skills

• Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks

• Must be able to regularly lift and carry up to 20 pounds without assistance

• To always maintain a high standard of personal hygiene and appearance

• MUST be reliable and able to work day shift, evenings until 11:00 PM, weekends and holidays as needed

Responsibilities

• Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel

• Receiving accommodation reservations from visitors

• Taking the details of all arriving guests including payment information securely

• Allocating rooms to all guests

• Providing the guest with the necessary tourism information

• Handling all customer concerns and queries

• Issuing receipts to the guests

• Ensuring the safety and security of all guests

• Balance and properly account for cash drawer at the desk for each shift

• Maintain all training requirements as set forth by General Manager

• Always wear a provided uniform and name tag on the property

• Perform routine cleaning throughout the work area

• Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department

• Respond to guest's requests for immediate repairs

• Report lost-and-found items in accordance with hotel procedures

• All other assigned duties

• Benefits

• We offer our work family competitive pay, Paid Time Off, and Brand offered hotel discounts.

• You will also get to be part of a team that challenges, mentors, and encourages you during your career!

• We are an equal opportunity employer and participates in the e-Verify program.

• All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

• We care about our team as well as our guests.

• We strive to go beyond our guests' highest levels of expectation. We achieve this by training our team to be personally responsible to for ensuring a positive, memorable guest experience. This, in turn, establishes Raldex Hospitality with a solid foundation for success!