Director of Sales

Ontario, NY (http://maps.google.com/maps?q=6364+Dean+Parkway+Ontario+NY+USA+14519)

Description

Position Summary

At WECO, the sales team is the engine that drives the global reach of our contract manufacturing solutions. We’re seeking a qualified Director of Sales who can help keep this engine running with their own sales skills as well as leadership of a team of driven sales representatives and customer service representatives. We’re looking for an experienced leader who has strong negotiating skills — someone with a successful track record who can inspire the same performance in others. The role demands a leader who has a sharp mind and an ability to coach, advise, motivate, or replace sales representatives while building and maintaining a high-performance team. We also need an individual that is a strong team player.

This position will oversee and lead the activities of the teams of the Sales and Customer Service departments.

Duties and Responsibilities

· Manages Customer Service and Sales teams and day-to-day operations of departments.

• Participates in direct sales activities, establishing, developing, maintaining and nurturing relationships with key clients and generating leads.

• Participates in customer facing activities such as sales calls with customers.

• Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers.

• Fully utilizes the company’s CRM

• Tracks and analyzes sales statistics and customer service metrics based on key quantitative metrics.

· Reviews and analyzes sales and operational records and reports.

· Identifies and analyzes customer preferences to properly direct sales efforts.

· Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs.

· Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.

• Makes data-informed decisions to drive performance and resource allocation.

· Prepares sales budget and required forecasts; monitors and approves expenses.

· Provides leadership to the sales and customer service teams.

· Hires, trains, motivates and advises regional and local sales managers, Customer Relationship Managers and staff to ensure quotas are met and a timely flow of communication with the customer is on-going.

· Oversees and directs performance of the sales team, conducting performance evaluations that are timely and constructive.

• Identifies emerging markets to find new sales opportunities.

• Defines and executes territory sales plans, organizing and overseeing the schedules, territories, and performance of regional and local sales managers.

• Sets sales quotas and goals.

Performs other duties as assigned.

Requirements

Position Qualifications

· Bachelor’s degree in Business, Business Administration, or related field,

· OR Comparable record of sales leadership experiencerequired.

· At least 8 years of experience working in an industrial manufacturing environment and at least 5 years of experience in salesrequired.

· Experience selling precision machined products and/or sheet metal fabrication products, including experience with CNC Lathe, Mill, Vertical, Horizontal, and Wire EDM machines to produce machined component parts that weigh between 1 and 10 pounds preferred; and lasers, turrets, press brakes, welding and finishing operations to produce sheet metal fabrications.

Knowledge, Skills, and Abilities

· Experience with ODOO CRMpreferred.

· Experience with “Paperless Parts” quoting softwarepreferred.

· Ability to work and function in a team environment

· Excellent verbal and written communication skills.

· Excellent sales and customer service skills with proven negotiation skills.

· Proven record of success with the entire sales process, from planning to closing.

· Strong supervisory and leadership skills.

· Excellent organizational skills and attention to detail.

· Proficient with Microsoft Office Suite or related software.

· Ability to travel.

· Strong understanding of government agencies and aerospace and defense work as well as industrial sales.

· Knowledge of various materials such as Steel, Aluminum, Titanium, Stainless Steel, Inconel, Hastelloy, copper, and brass.

· Be able to read blueprints and understand GD&T.

· Have a strong understanding of the market and be able to identify sales opportunities in the region.

· Familiarity with NIST scores.

Salary Description

$110,000 - $130,000