Join Our Team at the Omaha Housing Authority!

Are you passionate about making a real difference in the community? Do you thrive in a collaborative and supportive environment? The Omaha Housing Authority (OHA) is looking for a dynamic Assistant Property Manager to lead and inspire our team, manage our properties, and help us fulfill our mission of providing safe and affordable housing.

About Us

Founded in 1935, the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2,700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers, we work diligently to ensure our residents have access to safe, sanitary, and affordable housing.

Our Core Values

• Teamwork:We work together to achieve our goals.
• Welcoming:We create a supportive and inclusive environment.
• Actively Listen:We focus, clarify, and communicate next steps.
• We Build Trust:We do what we say we will do and assume good intent.
• Diverse, Inclusive and Equitable:We embrace all identities and backgrounds.
• De-Escalation:We manage conflicts calmly and effectively.
• Exceptional:We strive for excellence in all we do.
• Self-Care:We believe in the well-being of our team and ourselves.
• Share Power:We empower each other and our community.

Why Work with Us?

We offer a comprehensive benefits package that includes:

• 17 paid holidays, including your birthday, a floating holiday, and a self-care day
• 12 days of vacation and 12 days of sick leave per year
• Medical, dental, and vision benefits start the 1st of the month following date of hire
• Life Insurance, Health and Dependent Care FSA, Allstate Voluntary Insurance, and Pet Insurance
• 401(a) retirement plan with a 5.5% match and 457 compensation plan

Salary Range

$41,108 - $57,400

Job Function

Support the daily operations of property management by performing administrative tasks, assisting with leasing, rent collection efforts and handling resident relations. Responsible for inspecting property conditions and coordinating maintenance work order requests. Promote compliance with Omaha Housing Authority (OHA) policies and procedures to residents on daily basis.

Essential Functions

• Assist with showing properties and developing positive relationships with prospective and current residents. Follow up with new residents following move-in and assist with resident retention activities.
• Aid in enforcing occupancy policies and procedures. Explain leases and OHA policies and procedures to residents.
• Respond to routine inquiries concerning operations. Address and resolve residents' questions, concerns, and complaints in a timely manner. Report any problems or issues to the Property Manager.
• Collect rent payments and maintain accurate records for rent and other charges. Review accounts receivable and following up on collection efforts, including issuing reminders, notices and escalating when appropriate. Make bank deposits as needed.
• Prepare lease agreements and other move-in paperwork. Types a variety of confidential correspondence, reports and other materials as requested.
• Input information into computer system for generation of work orders for repairs or maintenance, including the generation of work orders as a result of inspections, extermination and closing out work orders as needed.
• Prepare monthly maintenance, extermination and inspection notices for tenants. Hand deliver or mail legal notices and other correspondence to residents when necessary.
• Order office supplies, request purchase approval and notify vendors when maintenance or service is needed for office equipment as requested.
• Opens all incoming mail, date stamps and distributes to appropriate personnel.
• Assists with preparation of weekly and/or monthly department reports.
• Maintain organized and updated resident files a d records and related databases. Assist with the completion of documentation for resident files, including ensuring that move-in and move-out files are complete and orderly.
• Assist the Property Manager with monitoring monthly and annual budget performance.
• Provides leadership and direction to other property management staff in the absence of the Property Manager.
• Must clearly understand all aspects of the policies and procedures of OHA and effectively communicate them to the residents. Frequent contact with all OHA departments.

Additional Responsibilities

• May assist with special projects.
• May work weekend and evening hours.
• Participate in a rotating schedule to respond to after-hours emergency calls.
• Other duties as assigned.

Qualifications

High school diploma/GED or equivalent is required. Associates degree in Business Administration or a related field is preferred.

A minimum of two years experience in property management, real estate, customer service, business administration or a combination of experience and training.

Working knowledge of industry standards and regulations, including lease agreements, effective tenant recruitment and managing repairs.

Must have computer skills and proficiency using Microsoft Office products.

Excellent interpersonal and conflic