Experis, a division of ManpowerGroup, has partnered with a global provider of marketing solutions for an Account Support Specialist to work a hybrid schedule from their Omaha office. This position will be responsible for interacting with a broad range of potential vendors/clients, providing technical and account set-up support.

Job Title: Account Support Specialist

Location: Hybrid – Omaha, NE

Salary : $45K

ESSENTIAL FUNCTIONS:

• Assist new and existing vendors with the creation of their profiles, navigating to the client's registration page where the details needed for vendor creation are collected, and managing updates

• Monitor a support ticket tool used to track vendors who are experiencing difficulties

• Maintain a database of common issues and processes to resolve.

• Communicate with vendors via email or scheduled Microsoft Teams support meetings to help understand issues and provide solutions

• Act as the primary contact between vendors and IT support to resolve vendor registration issues.

• Assist in routine inactivation of expired registration invitations, and other system activities as needed.

EDUCATION, SKILLS, AND EXPERIENCE REQUIREMENTS:

• Bachelor’s degree preferred, or applicable experience in lieu

• Confident/experienced user of Excel (spreadsheets, file management, basic commands and formulas)

• Excellent written and verbal communication skills

• Proven ability to understand and manage complex systems and processes

• The successful candidate must be extremely service-oriented and have the ability to adapt their approach and the willingness to keep working on an issue until it is fully resolved.

• Knowledge of Ariba SLP is desirable

• Successful track record of effectively managing competing priorities

BENEFITS OF JOINING OUR CLIENT:

One of our primary goals is to support the health and well-being of you and your family. Our compensation plan includes the following benefits, in addition to many others:

• 18 Days PTO and 14 Paid Holidays

• Healthcare Options

• Medical

• Dental

• Vision

• Prescription

• Dependent and Health Care Flexible Spending Accounts

• 401(k) savings plan with company match

• Flexible based Paid Time Off

• Employee Assistance Program

• Legal Assistance Plan

• Tuition Reimbursement

• Employee Stock Purchase Plan

• Exclusive discounts on cell phones, gyms, and everyday purchase

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.