Job Information
Randstad US customer service representative in old bethpage, New York
customer service representative.
old bethpage , new york
posted may 22, 2024
job details
summary
$20 - $21 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4540104
job details
Our client in Old Bethpage, NY is hiring a Customer Service Office Assistant to join their growing team! This is a small company that has been around for 40+ years seeking an employee that is looking to grow with the company. We are looking for an individual with at least 1 year of office experience in a customer facing role that is great over the phone and has a keen attention to detail. If you are interested, please today or send your resume to jenn.eng@randstadusa.com for immediate consideration!
salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining positive relationships.
Enter orders into the ERP system, ensuring accuracy and completeness
Coordinate shipping efforts, providing customers with timely updates on shipping times
Communicate with shipping companies to obtain rates and coordinate logistics
Generate and send paperwork, including invoices and any necessary documentation
Interact professionally with customers, team members, and higher-level stakeholders via phone, email, and written communication
Collaborate with individuals around the world, understanding and adapting to diverse communication styles
Proactively address and resolve customer issues, ensuring satisfaction and maintaining a positive company image
Collaborate with higher-level team members to address complex customer concerns
Demonstrate the ability to remain calm under pressure and handle challenging situations without getting flustered
Exhibit a willingness to learn and grow within the role, taking advantage of training opportunities
Skills
Follow-up
Active Listening
Telephone Etiquette
Empathy
Adapting to Change
CRM
Typing Skills
Basic Software Skills
Basic Computer Skills
Customer Service
Customer Relations
Customer support
Call Center Support
Microsoft Office
Phones
Emails
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
JE
jennifer eng
+1 631 427 1096 (tel:+1 631 427 1096)
jenn.eng@randstadusa.com
Randstad US
- Randstad US Jobs