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Are you skilled in managing complex delinquent accounts with significant outstanding balances? Can you research and analyze account details to determine the most effective collection strategies? Do you excel at coordinating with various stakeholders to resolve audit disputes and delinquent balances?Let me introduce you to CompSource Mutual!CompSource has been proudly serving Oklahoma workers since 1933, providing workers comp protection and support in good times and bad. We are passionate about providing a great place to work and are consistently awarded as a best and top place to work in Oklahoma.

What were offering:\

• Full-time Senior Account Resolution Specialist position in Oklahoma City, OK
• Hybrid (3 days in office, 2 days remote) work schedule
• Competitive salary target of \$65k + benefits package including: free employee medical/dental/vision/life/ad&d insurance, company match 401k with immediate vesting, generous paid time off and wellness leave, floating holiday, and voluntary benefits
• Annual performance evaluations, merit increases, and incentive eligibility
• Collaborative and innovative work environment
• Professional growth and development opportunities supported by tuition and certification reimbursement

The Role:\

The Senior Account Resolution Specialist is responsible for managing more complex and higher-value accounts within the Account Resolution Services department. This role involves in-depth analysis of delinquent accounts, resolution of disputes, negotiation of payment arrangements, and providing guidance to junior specialists. They handle accounts with moderate to high complexity and higher outstanding balances, often requiring more advanced problem-solving skills and knowledge of company policies and procedures.

Who were looking for:

• High school diploma or GED equivalent required. Degree in business, accounting, finance, or completion of legal assistant or paralegal program preferred.
• 5 years of experience in workers compensation, customer service, collections or a closely related field required; Bachelors degree in business, accounting or finance may be considered in lieu of experience.
• Proven experience in managing complex and higher-value accounts.
• Proficiency in Microsoft Office applications, especially Word and Excel.