Job Information
BrightSpring Health Services Patient Advocate Coordinator in OKLAHOMA CITY, Oklahoma
Our Company
Amerita
Overview
Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals.
The Patient Advocate Coordinator will ensure that the organization’s specialty patients are provided with timely, exceptional service, among other duties. Patient Advocates require expertise and customer service skills to promote an outstanding patient experience.
Mon-Fri 8:30 - 5:30 in Oklahoma City with potential for hybrid arrangement in the future.
• Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holidays
Responsibilities
Welcome and on-board all new specialty infusion referrals
Build rapport and establish trust with specialty patients and caregivers
Notifies patients/families regarding coverage and payment responsibilities
Conduct routine check-ins with patients during the onboarding processing
Collects needed information from patients and/or caregivers including patient insurance and medication profiles
Collaborates with Intake and Pharmacy staff to schedule visits and orders
Manage patient retention by ensuring all reasonable interventions are executed to retain a patient on service
Qualifications
High school diploma or GED
Minimum of two (2) years of experience in healthcare customer service
Bachelor’s degree in Business Administration, Healthcare Administration, or a related field is preferred
About our Line of Business
Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness and entrepreneurial spirit of a local provider. For more information about Amerita, please visitwww.ameritaiv.com. Follow us onTwitter (https://twitter.com/AmeritaIV) and LinkedIn (https://www.linkedin.com/company/amerita-inc/) .
ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .
Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.
Job LocationsUS-OK-OKLAHOMA CITY
ID 2024-157200
Line of Business Amerita
Position Type Full-Time