Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Analyst, Billing Operations (GBSC)

Overview:

Mastercard is a global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

The Billing Services department provides centralized billing for products and services billed to customers using the Mastercard Consolidated Billing System (MCBS). MCBS supports the billing for all MasterCard branded transactions, Cirrus/Maestro switch fees, assessment fees, and various other fees.

Our mission is to provide core billing services, drive billing assurance, provide value added services, and enable growth as Mastercard advances commerce globally.

Role:

• Partner cooperatively in a team environment to support the evolution of a wide array of programs across Mastercard business

• Liaise with the global customer base to identify opportunities to improve current programs and develop an understanding of customer needs

• Support larger team functions related to ensuring customer compliance with Mastercard standards

• Will work with analytic insights and tools to facilitate compliance, investigative, and reporting initiatives

• Perform project management duties, creating and documenting processes, developing timelines, managing compliance cases, and supporting risk mitigation for our third parties

• Communicate across key stakeholders to put into place action plans to address vulnerabilities and weaknesses

• Interface with internal customers to effectively communicate and educate them on program rules, procedures, and best practices

• Perform desktop research to identify regional or global trends and develop key performance metrics and reporting

• Assist with ad hoc requests, participate in special projects as required, and provide cross-functional support as needed

All About You:

• Bachelor's in Business or Finance, preferred

• Experience working with large data sets, preferred

• Analytical, investigative, and problem-solving skills

• Strategic thinker with the ability to derive and translate data analytics to meet business goals

• Sound written and verbal communication skills

• Project management skills, highly organized with strong attention to detail

• Must be able to work independently in developing and mapping out solutions

• Must be able to work in a fast-paced and dynamic environment, handle multiple tasks, consistently meet established deadlines, and deliver exceptional results

• PC skills including proficiency in Microsoft Excel, Word, PowerPoint, and Access; programming and coding ability a plus

• Ability to learn new applications and technologies quickly. Experience with Tableau, Domo, or other comparable business intelligence tools is a plus

• Understanding of risk management

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $65,000 - $104,000 USD