Michigan Milk Producers Association is looking for an experienced Business Analyst(Supply Chain), skilled with D365. The primary focus for this role will be to document process, provide technical support, and train users on the use of MMPA's business systems (Primarily Microsoft Dynamics 365 Finance & Operations).

You will act as subject matter expert to solve users' challenges within operations and logistics modules, support day-to-day tickets relating to Microsoft Dynamics 365 F&O, and provide technical and functional support to Logistics, Procurement, Operations, and Enterprise Resource Planning (ERP) teams.

As well will gather business requirements for upcoming software integrations and extensions as well as contribute to gap analysis related activities for both current and future acquisitions. A dedication to training and growth of the user base through various methods of end-user training is vital to the success of this position.. 

*About Us: *

The Michigan Milk Producers Association (MMPA) -- established in 1916 -- is a dairy farmer-owned and operated milk marketing cooperative and dairy processor. As the 10th largest dairy cooperative in the U.S., MMPA serves dairy farmers throughout Michigan, Wisconsin, Ohio, and Indiana, employing approximately 625 people in four states. In addition to a cheese plant in Indiana called the Middlebury Cheese Company, and a dairy product plant in Ohio called Superior Dairy, MMPA operates two SQF Level 3 dairy ingredient plants in Michigan. Products made at MMPA's plants include fluid milk, cheese, ultra-filtered milk, ice cream, butter, nonfat dry milk, cream, and condensed skim milk.

Why you'll love working here:

• Competitive salary
• health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits
• Disability insurance
• Paid time off
• Retirement including 401k with employer contributions
• Personal and professional growth opportunities
• Employee appreciation events and recognition awards
• Employee wellness initiatives

• Employees feedback and suggestion forums 

   

JOB RESPONSIBILITIES

Troubleshoot user issues within Microsoft Dynamics 365 Finance & Operations (D365)

This can occasionally include night and weekend incidents.

This may sometimes require communication with 3rd party support.

Work with users to identify potential targets for software development

Document existing business processes, create user training materials, train users

Occasionally lead process improvement projects

Create and modify business workflows within Dynamics 365. 

Configure new and existing features within D365 to fit expanding and evolving business processes

Assist with User Acceptance Testing (UAT) of system modifications and new development

Assist with user access and permissions modifications within Dynamics 365

Assist with gap/fit analysis for new acquisitions and legacy software sunsetting

Lead and promote healthy and safe work practices as required by regulatory agencies and Company policy.

Solve users' challenges within operations and logistics modules and works on the day-to-day tickets relating to Microsoft Dynamics 365 F&O.

Provide technical and functional support for logistics/procurement/operations related issues in Microsoft Dynamics 365 F&O.

Act as subject matter expert, working closely with business and enterprise resource planning (ERP) team to support and implement key solutions.

Monitor operation, supply chain, warehouse management, MRP, inventory management and other related modules.

Support D365 regression testing and train users on new functionalities and enhancements.

Regular and predi