Position Information

Job Title

Professional and Alumni Education Programs Coordinator

Join a mission-driven, energetic, and creative team at theAlumni Associationthat engages alumni, parents, and friends through innovative programs and services. This role supports the professional and alumni education team in developing and delivering career and educational programs.

The Why:We strengthen the ties alumni, parents and friends have to the University by supporting lifelong learning and providing career and professional development services. The Professional and Alumni Education Programs Coordinator supports, plans, organizes, and implements programs, services, series, and communities that help alumni and friends connect to the Notre Dame family.

The How: This position provides analytical, technical, project management, and administrative support. It requires strong project management and interpersonal skills, with a proven proficiency working with technology and software tools to deliver various programming (e.g., videoconferencing, streaming, recording, editing, project management, Google suite, Google Analytics, YouTube, social media, podcast platforms, and email marketing). It also involves working in the backend of large digital platforms (ThinkNDandIrishCompass).

Why You?You will love working with this highly collaborative, close-knit team as you continue to grow in your career. The Notre Dame network is one of the most recognized, engaged, innovative, caring, committed, and vibrant in the world. Working with and supporting these individuals is both fun and fulfilling. No two days are the same! Bring your organizational, analytical, and creative skills to share in our mission to support and connect our Alumni to Notre Dame, to each other, and to the world.

The What: 1. Digital platform support with site and content maintenance

• Provide support to ThinkND and IrishCompass digital platforms by innovating on or establishing new efficient processes
• Update, maintain, troubleshoot, and resolve platform issues
• Work with e-newsletters, broadcast email messages, and other content (received or developed by theNDAA)
• Post and update content
• Provide user support (e.g., posting, subscriptions, analytics)
• Work with technical partners to maintain site and implement improvements
• Stay current on new system features/functions as well as technology tools and software
• This position streams, records, edits and produces programs

2. Program coordination and support: Provide administrative, logistical, analytical, and technical support for alumni education and professional programs

• This includes ThinkND and IrishCompass platforms/communities, the Hesburgh Lecture Series, Reunion, various club/regional programs, and any new programs that are implemented
• Understand, assist, and respond to alumni, parents, friends, campus partners, club and other volunteer leaders, and board members' requests, questions, and messages
• Prepare professional communications from data collection to polished written materials (e.g., slide decks, reports, summaries, working documents)
• Engage volunteer leaders to plan, prepare, coordinate, and deliver programs
• Represent the Alumni Association at programs/events sponsored by the department.

3. Market research and metrics: Conduct market research and benchmarking

• Provide data collection, maintenance, analysis, and reporting data
• Prepare and maintain metrics and dashboards
• Develop and implement various surveys, reports, etc.

4. Budgets and Financial Stewardship: Coordinate financial resources and expenses related to professional and alumni education programs

• Coordinate financial resources and processes expenses in a timely and accurate manner
• Work in various University systems, budget orksheets and budget meetings
• Research, recommend and implement cost efficient, quality solutions
• Receive, review, process, and flag (as needed) revenue and expense postings for continuing education and professional programs

While you are supporting our alumni, family, and friends, Notre Dame is committed to supporting you: Learn more aboutour benefits, and why Notre Dame is such agreat place to work!

(*LI-SE1)

• High school diploma
• 1 - 2+ years professional experience
• Strong project management, organizational, and data management skills
• Ability to prioritize and re-prioritize to meet deadlines with quality work
• Strong interpersonal and written communication skills to engage with diverse volunteer leaders, alumni, friends, and others in support of programs and initiatives
• Familiar and comfortable working with technology in the digital space: ability and willingness to learn and adapt to current and changing technologies
• Strong attention to detail; ability to complete, monitor, and adjust (as needed) expense reports and similar financial tracking
• Experience pulling reports from systems; ability to analyze some reports at a basic level
• Must be authorized to work in the United States without visa sponsorship

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``` - Bachelor's degree - Strong proven technology skills in Google suite, Adobe Creative Suite, working in backend of websites (Wordpress preferred), and producing, recording (ie. Zoom, Streamyard, Squadcast or similar), and editing videos, and audio podcasts (ie. Descript and Castmagic or similar) - Experience with email marketing/broadcast email software

Alumni Association (20000)

https://my.nd.edu

University Operations / Administrative Operations

NIC 3 Technician