Description We are offering a permanent employment opportunity for an Administrative Assistant in Northwood, Ohio. The industry focus of this role is on customer service and data management. The role is positioned in a traditional office environment and will involve tasks such as answering inbound calls, managing email correspondence and data entry.

Responsibilities:

• Efficiently handle inbound calls and provide exceptional customer service

• Input and manage data with accuracy

• Maintain and manage email correspondence promptly and professionally

• Use Microsoft Office tools such as Word, Excel, PowerPoint, and Outlook in daily tasks

• Schedule appointments and manage inbound and outbound calls

• Monitor and take appropriate action on customer accounts

• Process customer credit applications with precision and efficiency

• Maintain comprehensive and accurate customer credit records. Requirements • Proficiency in answering inbound calls, demonstrating excellent telephone etiquette

• Proven experience in providing high-quality customer service

• Ability to perform data entry tasks with high accuracy and attention to detail

• Solid experience in managing email correspondence, demonstrating excellent written communication skills

• Experience in handling both inbound and outbound calls

• Proficiency in using Microsoft Excel, including creating spreadsheets and using complex functions

• Ability to effectively use Microsoft Outlook for email and calendar management

• Familiarity with Microsoft PowerPoint for creating and editing presentations

• Proficiency in using Microsoft Word for document creation and editing

• Experience in scheduling appointments, demonstrating excellent organizational skills TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .