Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Our team is responsible for responding to operational performance guarantees (PGs) requested in requests for proposals (RFPs). Our primary goal is to effectively manage PG risk while minimizing proposal deviations. We accomplish this by working collaboratively with business owners and leaders across the organization, documenting and consulting on related risk, and sharing information with sales and underwriting.

The main responsibilities of the position involve managing all phases of our PBM proposals process including:

• Responding to RFP questions using a database of internal Subject Matter Expert reviewed content

• Organizing, attending, and leading PG calls with business owners, account teams and leadership

• Customizing and modifying responses to create client-specific content

• Creating timelines and ensuring RFP milestones are met by all involved individuals in a timely manner

• Preparing and reviewing final documents and submitting in accordance with client driven deadlines

• Development, review and revision of departmental policy and process

• Quality assurance review of RFP responses created by other team members

• Serving as an advisor to other team members

• Other departmental projects, as needed

Expectations and responsibilities of the successful candidate include:

• Ability to lead and influence individuals at all levels throughout the organization

• Proactively take action on assigned projects

• Ability to work in a fast paced, deadline driven environment while ensuring quality and accuracy

• Apply critical and strategic thinking to each proposal

• Excellent verbal, written, and presentation skills

• Strong attention to detail

• Sense of urgency

• Solutions focused

• Take responsibility for decisions and actions

• Effectively communicate with all levels of the organization

• Ability to manage multiple complex projects simultaneously

• Open and adaptable

• Ability to work autonomously as well as collaboratively

Extended working hours may be required on occasion.

NOTE: Strongly prefer a candidate in Northbrook, IL or Scottsdale, AZ but will consider other locations.

Required Qualifications

5+ years of professional relevant job experience

5+ years of experience with Microsoft Office products in a professional environment

4+ years of project management, client management, sales support and/or request for proposal (RFP) management experience

2+ years of healthcare experience

Demonstrated ability to manage projects delivering both on-time and accurate

Preferred Qualifications

Strongly prefer an individual with related pharmacy benefits management or health plan experience. Experience in presentation to executive level leaders is a plus.

Education

Bachelor’s degree or relevant work experience is required. A degree focusing on Marketing, Communications, Health Care, Business, or other relevant fields is preferred.

Pay Range

The typical pay range for this role is:

$66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 12/18/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.