Senior Specialist, Front End Audit - Hybrid

Requisition Id: 374936

Business Unit: Corporate

Location:

North Richland Hills, TX, US, 76180

What you’ll need to succeed as a Senior Specialist, Front End Audit

at XPO

Minimum qualifications:

• 2 years of experience in accounting, invoicing or freight audit

• 2 years of experience in OTC, accounts receivable or accounts payable

• Excellent time management skills with a proven ability to meet deadlines

• Critical thinking and problem-solving abilities

• Clear and concise verbal and written communication skills; ability to communicate with customers, associates and management in a professional manner

Preferred qualifications:

• Bachelor's degree or equivalent related work or military experience

• Experience researching data and root cause analysis for discrepancies

• Prior experience in freight transportation or logistics environment

• Proficient computer skills with emphasis on Advanced Microsoft Excel, Microsoft Office

• Demonstrated ability to follow up, multitask, and prioritize

• Ability to work independently and as a team with shared responsibilities

• Previous experience evaluating customer contracts

• Previous experience analyzing data to make recommendations

About the Senior Specialist, Front End Audit job

Pay, benefits and more:

• Competitive compensation package

• Full health insurance benefits are available on day one

• Life and disability insurance

• Earn up to 15 days of PTO over your first year

• 10 paid company holidays

• 401(k) option with company match

• Education assistance

What you’ll do on a typical day:

• Determine root cause of disputes and report process deficiencies and needed improvements; thus, driving resolution and reducing out of period corrections

• Create processes and make recommendations to prevent future billing discrepancies

• Audit customer accounts to ensure proper assignment in the Customer Information System platform based on specific customer requirements

• Ensure compliance with SOX audit requirements

• Perform analytical thinking to audit pros that are unrated (XCWZ Manual queue) and billed using our default rating tariff

• Review customer pricing agreements and XPO’s internal tariff for accuracy

• Process corrections using the correct Description and Category

• Collaborate with Collections on disputes and provide feedback on audit findings using GetPaid

• Prepare and submit coding requests

• Make phone calls to internal and external customers to ensure accurate billing on unrated pros

• Partner with internal stakeholders to ensure that accounts are set up accurately

• Perform other duties or ad hoc assignments as needed

#LI-Hybrid

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en_US) .