Job ID: 2261

Position Overview:

At the Space Dynamics Laboratory (SDL), we take pride in and highly value our employees. This position is an excellent fit for software development students looking to enhance their scripting skills while gaining practical experience in IT and project management. We are seeking a motivated and detail-oriented Jira Support Assistant to join our team. Comprehensive training will be provided to help you support our team effectively. If you’re eager to gain hands-on experience in a supportive environment and further develop your technical abilities, we want to hear from you!

Key Responsibilities:

• Actively engages in training to understand Jira as a project management tool, with the guidance of a Jira Administrator

• Provides basic technical support and leverage scripting skills to assist users effectively and resolve issues

• Assists with managing user accounts and permissions for Jira and Confluence, gaining practical experience in user support

• Helps set up and configure Jira projects, workflows, and boards, while learning best practices along the way

• Participates in meetings to gather insights on project requirements and contribute feedback for system improvements, fostering collaboration with various teams

• Shows enthusiasm for learning Jira, Confluence and software development methodologies to support your professional growth

  Qualifications:

• Must be a USU student pursuing a degree in computer science, software engineering, or a related field with a minimum of 1 year remaining in school

• Must be able to work 15-20 hour per week during semesters and up to 40 hours per week during summer breaks

• Basic understanding of software development concepts, including scripting skills

• Strong problem-solving skills and attention to detail

• Excellent communication and teamwork abilities

• Eagerness to learn new tools and technologies

• Must be US citizen, lawful permanent resident of the US, or other US person

  Student Scholar Program: SDL provides unique opportunities for student employees, such as hands-on experience and our Student Scholar program. The Student Scholar program provides SDL student employees with opportunities to expand their knowledge, extend their work experience, and engage with the community.

  SDL supports a variety of missions, including NASA’s vision to reveal the unknown for the benefit of humankind and the Department of Defense’s aim to protect our nation on the ground, in the air, and in space. Our sensors, satellites, software systems, and science and engineering play an essential role in some important missions you’ve heard of, and others that you haven’t. Join our team in our seventh decade of delivering mission success.

  For questions or assistance with the application process or the DoD SkillBridge program, please contact employment@sdl.usu.edu.

  EOE including Disability and Vet

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