Summary About the Position: The U.S. Military Entrance Processing Command, headquartered in North Chicago, IL, is a jointly staffed command, staffed by representatives of all branches of the Armed Forces. The command, through its 66 military processing locations (Military Entrance Processing Stations (MEPS)/Remote Processing Stations (RPS), determines whether applicants are qualified for enlistment based on standards set by each of the services. These positions will be filled on a permanent basis. Responsibilities As a Program Analyst, you will: Provide support to the J-6/Information Technology (IT) Directorate for all program management activities of designing, creating, delivering and supporting a DevSecOps software factory staff. Support Command’s IT mission by developing and providing products and services for IT modernization and transformation programs. Lead, advise, facilitate analyzing and promoting improvement and reengineering of practices, programs and projects. Conduct studies and evaluations, developing performance measurements, develop analytical evidence and recommending alternatives for management decision-making. Develop and formulates Directorate statement of positions, responses, or solutions. Plan and evaluate programs, projects and studies to support strategic planning, change management, resource management, business process management, project management and business transformation activities. Create professional quality staff products such as plans, briefings, reports, business cases, decision analysis, studies, evaluations, information papers, memorandums, and project plans. * These duties are described at the full performance level GS-12. If selected at the GS-09 or GS-11 level the position will be developmental and eligible for non-competitive promotion to the full performance GS-12 level. Requirements Conditions of Employment Qualifications Telework eligible position - Position has an official duty location of North Chicago, IL and is eligible for Situational Telework at the discretion of the Command. This position is NOT eligible for remote work (remote duty location). If telework is approved, selectees will be required to report to their official duty location as outlined in their telework agreement. DEVELOPMENTAL: Management may select at any of the grade levels announced. This recruitment provides promotion opportunity to the target grade of the position without further competition when selectee is eligible and recommended by management. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Department of Defense (DoD) Transfer People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Experience Required GS-09: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled including: Assisting in analyzing modernization program metrics to recommend improvements and optimize operational and medical operations: Writing study results and for leadership on results of studies; Utilizing methods, techniques, and tools to analyze program, organizational, and mission performance including methods that deliver key performance information (i.e., comparative, trend, diagnostic, root cause, predictive). This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, at the GS-9 level, you may qualify if your education meets the definitions below: Education Substitution for Specialized Experience for GS-09: Successful completion of a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position, such as Program/Project Management, Business Management/Administration, Finance, Accounting, Human Resources, or a closely related field. (Note: You must attach a copy of your transcripts.) Combination of Experience and Education Substitution for GS-09: If you have some, but not all, of the experience or education described above, you may still qualify by combining the amount of creditable experience and education that you possess. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. The total percentage must equal at least 100% to qualify. (Note: You must attach a copy of your transcripts.) Experience Required GS-11: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled including: Assisting in analyzing modernization program metrics to recommend improvements and optimize operational and medical operations; Designing statistical techniques to perform data collection; Writing study results and preparing/presenting briefings to leadership on results of studies; Utilizing methods, techniques, and tools to analyze program, organizational, and mission performance including methods that deliver key performance information (i.e., comparative, trend, diagnostic, root cause, predictive). This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-09). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, at the GS-11 level, you may qualify if your education meets the definitions below: Education Substitution for Specialized Experience for GS-11: Successful completion of a Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree in Program/Project Management, Business Management/Administration, Finance, Accounting, Human Resources, or a closely related field. (Note: You must attach a copy of your transcripts.) Combination of Experience and Education Substitution for GS-11: If you have some, but not all, of the experience or education described above, you may still qualify by combining the amount of creditable experience and education that you possess. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education in excess of 36 hours (total semester hours minus 36) by 18. Add the two percentages. The total percentage must equal at least 100% to qualify. (Note: You must attach a copy of your transcripts.) Qualification section continued in Education Section: Education Continuation of Qualification section: Experience Required GS-12: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled including: Analyzing modernization program metrics to recommend improvements and optimize operational and medical operations; Designing statistical techniques to perform data collection; Writing study results and preparing/presenting briefings to leadership on results of studies; Persuading stakeholders to adopt new recommendations for organization program improvements; Utilizing methods, techniques, and tools to analyze program, organizational, and mission performance including methods that deliver key performance information (i.e., comparative, trend, diagnostic, root cause, predictive). This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). For this job at the GS-12 level, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Communications Customer Service Planning and Evaluating Project Management Time in Grade Requirement GS-09: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07) Time in Grade Requirement GS-11: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09) Time in Grade Requirement GS-12: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11) If you are a current, Federal employee, you must include your pay plan, series and grade in your work experience(s) on your resume submission and/or upload supporting documentation (within-grade increase SF50) to show that you meet the time-in-grade requirement. In addition, if your step reflects '00', you must include your current salary for each position. ** FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. In order to qualify for this position, based on your education, education substitution, or combination of education and experience, you must have either completed the education requirement, or will complete this requirement within thirty (30) days from the closing date of this announcement. If you will not complete this requirement within thirty (30) days of the closing date of this announcement, you will be rated as Not Qualified for this position. You must provide appropriate documentation to reflect when you will meet the education requirement. Appropriate documentation includes: (1) Resume indicating your projected completion/graduation date; OR (2) Transcripts indicating your projected completion/graduation date; OR (3) A letter signed by the institution's registrar indicating your projected completion/graduation date. Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Career Field (CF) - Human Capital and Resource Management Position. You may claim military spouse preference (MSP). If a MSP applicant is determined best qualified and selected, placement must be at the full performance level for priority consideration. Multiple positions may be filled from this announcement. Recruitment/Relocation incentive may be authorized if determined to be in the best interest of the Federal Government and requirements are met. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. This position is in the AFGE bargaining unit. This is not a drug testing position. This is not an emergency essential position. Equal employment opportunity policy: The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. To learn more, please consult the following resources: Equal Employment Opportunity (EEO) office at OPM or Office of Equal Opportunity.