Job Information
Total Comfort Solutions Commercial HVAC Service Technician - Charleston, SC in North Charleston, South Carolina
SUMMARY
Total Comfort Solutions is actively looking forCommercial HVACServiceTechniciansto join a great team that delivers exceptional customer service. You will be drawing upon your troubleshooting experience to provide quality dedicated service to our TCS clients while living out our TCS Core Values.
PRIMARY RESPONSIBILITIES
Technician
- Perform preventative maintenance and troubleshoot/repair HVAC equipment ina timelyand qualitymanner.
- Continued technical training (classroom, OJT and personal studies)in order tomeet the responsibilities of atechnician. This will bemonitoredand discussed during each review for improvement.
- Demonstrate capability of handling a heavy workload of calls.
- Maintaina high levelof professionalism by arrivingatwork on time,maintaininga neat physical appearance and work vehicle in clean workingorder.
- Present a professional,positiveand helpful attitude at all times when interacting with customers andco-workers.
- Organize all workdetails(work performed, service recommendations, purchase order numbers for materialpurchased, etc.) and completean accuratework ticket for billing and payrollpurposes.
- Submitaccurateand complete Start-up Sheetsin a timelymanner.
- Submitaccurateand complete Refrigerant Tracking Logsin a timelymanner.
- Promote new business by reportingleads.
- Exercise effective communication with the customer and co-workers by using the LINC CommunicationModel
- Build rapport and positive working relationships with clients, vendors, and other outsidecontacts.
- Fullyutilizetechnology to enhance performance (email, internet usage,VB Mobile)
- Work with other Technicians by sharing knowledge and experience. This could be ofa technicalnature or specific issues related to the facility.
- Demonstrate the Total Comfort Solutions valuesdaily.
- Ability to mentor apprentice level technicians
- Service Technician will continue the on-call rotation and will be available nights and weekends on the weeks he pulls on-call. Project Technician will continue to work nights and weekends as needed.