Coordinator of the Family Support Center Job Type: Full time Job Location: North Adams, MA Schedule: 37.5 hours/week, M-F \$1,500 Sign-on Bonus Position Description: The Coordinator of Family Support Center oversee all intakes and Family Support Center (FSC) operations including DDS trainingand FSC programming. The goal of this role is to expand UCP member driven programming so that UCP provides a wide range ofgeneral family support services and activities which meet the interests and needs of families of children and adults with intellectualand developmental disabilities. Job Responsibilities: - Develop, coordinate, and lead family support training and recreational programming for families under the FSC contract. - Empower families to develop leadership skills and provide relevant advice, resources, and crisis intervention as needed. - Oversee the development and quality of FSC program curricula, ensuring proper ratios, types of activities, and staffinvolvement. - Create and distribute the monthly FSC event calendar, ensuring families are well-informed about all activities. - Manage family support intakes, including case management, service plans, and referrals to appropriate services (DDS, MRC,etc.). - Track and process intakes and eligibility for grants, services, and FSC contracts; complete semi-annual state reports. - Supervise, train, and evaluate assigned staff, ensuring proper scheduling, performance, and monitoring of responsibilities. - Build partnerships with community organizations and lead outreach events to ensure culturally responsive services. - Maintain cooperative communication with all UCP staff, families, and external agencies to ensure effective service integration. - Adhere to all safety, confidentiality, and regulatory requirements while representing the agency professionally in the community. Qualifications: - High school diploma or equivalent - Associates or higher-level degree in related human services field preferred. - At least two years\' experience in a human service agency providing program services, or a minimum of three years generalexperience in human service- related employment field. - One-year supervisory experience - Case management and group facilitation experience - Ability to work flexible hours to accommodate the needs of member including scheduled evenings and weekends. - Knowledge of local community resources and community-based providers, and UCP programming - Ability to maintain Adult/Child CPR and First Aid certification. - Basic computer proficiency including Microsoft Office Word and Outlook - Comfortable with remote applications such as Zoom for team or other meetings. - A valid driver\'s license, proof of insurance and the availability of a private vehicle - Acceptable CORI, SORI and DPPC background checks and national fingerprint check. - A negative Mantoux TB test or a clear chest x-ray About Us: As part of the UCP affiliate network, UCP of Western Massachusetts offers a variety of community programsand services for persons with disabilities and other similar service needs, including Assistive Technology, EarlyIntervention, Individual and Family Support, and Adult Family Care. UCP has offices in western Massachusetts and isCOA accredited. UCP of Western MA is guided by a set of core principles - Respect, Integrity, Communication, andEmpathy. Our team is dedicated to providing a \"Life Without Limits\" for people with differing abilities, and we areseeking a motivated and talented individual who shares our commitment to these principles to join us in our mission. Learn more and apply online at http://ucpwma.org by clicking here.{target="blank" rel="noreferrer noopener"}