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Institutional Shareholder Serv Site Reliability Engineer Manager in Norman, Oklahoma

This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/jobs/3077468 Institutional Shareholder Services\ \ Location: Norman, OK, US\ Type: Full time\ Req ID: JR_5787\ \ \

Lets be #BrilliantTogether

POSITION OVERVIEW:

Are you passionate about using technology to solve every problem? Do you believe in automation for consistent, scalable and fool-proof delivery of infrastructure and applications? Are you passionate about the concept of infrastructure as code and leveraging modern tools to define, build and manage infrastructure and applications? We are seeking a leader with strong DevOps and Site Reliability Engineering skills to join our Site Reliability Engineering team!

The Site Reliability Engineering Manager role assists in the planning, monitoring, and controlling the day-to-day operations and delivery aspects of the team. The role assists in managing team productivity and works to ensure the optimal health of ISS platforms by overseeing platform performance, resilience, and stability. This is a leadership role with both technical and people leadership responsibilities.

RESPONSIBILITIES:

  • Work as member of our global team managing our hybrid cloud environment.
  • Oversee and report on project status, assemble project teams, and help to define assignments.
  • Collaborate with admins and platform engineers through implementation decisions to achieve highly reliable infrastructure, systems, and integrations.
  • Manage production hardware and software resources including coordinating maintenance and outages with globally distributed engineering, operations, and business teams.
  • Monitoring & management of alerts/events according to defined monitoring & ticketing tools and process.
  • Identify opportunities for optimizing performance, enhancing security/efficiency, and provide suggestions for Development teams.
  • Develop infrastructure as code practice within IS by constantly increase automation and improve IaC processes.
  • Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures.
  • Carry final responsibility for time-critical escalations

DESIRED EXPERIENCE AND QUALIFICATIONS:

  • 5+ years experience working in global organizations with the ability to effectively communicate with leaders and individual contributors across the organization.
  • 5+ years experience managing personnel and various projects-
  • 10+ years experience in Application Support/System Administration or other similar technical field preferred.
  • Experience with monitoring, logging, and telemetry tools such as Splunk, ELK, Nagios, Prometheus, LogicMonitor, AppDynamics, etc.
  • Experience with automation tools such as (but not limited to) Ansible, Puppet, etc.
  • Excellent problem-solving/troubleshooting skills, fast learner
  • Practical knowledge of Linux networking, routing, and firewalls
  • ITIL Foundations certification preferred
  • Believe that DevOps betters your life through configuration management tools such as Terraform, Puppet, Ansible, or AWX
  • Strong team player who can build and effectively collaborate amongst peers
  • Strong organizational skills with high attention to detail
  • Excellent written and oral communication skills

#LI-SY1

*What you c\ \ *

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\ \ Institutional Shareholder Services is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.

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