This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/jobs/3169382 Institutional Shareholder Services\ \ Location: Norman, OK, US\ Type: Full time\ Req ID: JR_7215\ \ \

Lets be #BrilliantTogether

Position Overview

The ISS Voting Operations team is seeking an Analyst for the ISS Control & Audit Team (CAT). The candidate will be responsible for supporting the process improvement and quality control function for various areas within the ISS Governance business, as well as workflow for the Vote Disclosure Service (VDS).

Objectives:

• Support CAT\'s Vote Disclosure Service and N-PX workflow processes
• Monitor, Identify and mitigate risk within the Voting Business.
• Continuously improve process controls surrounding ballot/vote processing, account maintenance, N-PX delivery and other critical areas, to drive efficiency and accuracy within the Voting and Global Proxy Distribution products.
• Build a comprehensive Controls and Audit Document/Manual to be posted on-line, update it quarterly and ensure it is shared with all key business groups.
• Successfully complete SSAE 18 / ISAE 3402 type two audits on an annual basis.
• Educate business and account management teams on the importance of risk in their activities and its impact on our success.

Day to Day Responsibilities

• Provide operational support for the Vote Disclosure Service and N-PX workflow processes
• Serve as the control and audit expert for a defined area of audit responsibility within Voting Operations.
• Prepare daily, weekly, monthly and ad hoc non-production based audits and ensure delivery of results to appropriate business teams.
• Manage the control weakness reports process, including perform root cause analysis of control breakdowns, implement interim changes and define and implement long-term solutions to mitigate risk.
• Write and maintain portions of the Controls and Audit Document/Manual with the goal of continuous risk mitigation and process improvement.
• Prepare and present findings to business leaders, including developing PowerPoint documents.
• Provide subject matter expertise in pre-sales, up-sell, on-boarding and ongoing client support activities.
• Drive process improvement implementation in conjunction with the business and operations teams.
• Provide regular briefings to Client Services and Consultants, Voting Business, and Research staff on critical findings, key process improvements and other relevant topics.
• Conduct quarterly double check of Audits/Controls for one or more Voting Operations teams, including the validation of data within and execution of the teams workload reports. Assist the teams to ensure that that they have all necessary audits/reports in place to address risk and all audits/reports pass the scheduled reviews

Requirements

Bachelor\'s degree.

Previous ISS Operational Experience a plus.

Excellent oral and written communications.

Strong problem solving skills.

Strong computer skills with office applications.

Ability to create and leverage SQL queries for troubleshooting a plus

Team player and an excellent relationship builder.

Demonstrated analytical skills with strong attention to detail.

Demonstrated Project Management skills defining of scope, resources and time lines, and managing to deliverables.

Innovativ\ \

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\ \ Institutional Shareholder Services is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status prote ted by law.